Chanel Fashion Advisor

Toronto • Canada

Tuesday, December 2, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of Chanel's global presence, the brand offers a dynamic and inclusive work environment that fosters personal and professional growth. Employees are encouraged to embody the brand's values of craftsmanship, artistry, and excellence, contributing to Chanel's legacy as a leader in luxury fashion.

1. Deliver bespoke and tailored client service, aligning with Chanel's Client Service Values, ensuring each client feels understood, valued, and cared for.
2. Consistently exceed client expectations through a refined, personalized approach that creates meaningful connections and drives long-term loyalty.
3. Optimize the client journey by understanding individual preferences, offering styling advice, and ensuring seamless after-sales service.
4. Master product knowledge, providing expert guidance to clients and maximizing every sales opportunity with the highest level of professionalism.
5. Demonstrate a proactive approach to achieving and surpassing both personal and boutique sales goals, aligning with commercial objectives.
6. Support the daily operations of the boutique, including back-of-house functions, assisting with alterations, and ensuring products are properly handled.
7. Collaborate with colleagues and leadership to uphold merchandising standards and optimize the boutique’s visual presentation.
8. Provide timely and efficient follow-up with clients, maintaining accuracy in data capture and fostering a seamless, elevated service experience.
9. Uphold the prestige of the Chanel brand by maintaining impeccable personal presentation and exhibiting refined etiquette at all times.

1. Proven background in a luxury retail or high-end customer service environment, with demonstrated success in driving sales and delivering outstanding service.

1. Expertise in building strong, personalized relationships with clients.
2. Excellent communication skills, with the ability to manage multiple tasks seamlessly in a dynamic, fast-paced environment.
3. Impeccable grooming and a polished, sophisticated image that aligns with the Chanel brand values.

Proven background in luxury retail or high-end customer service, with a track record of success in sales and client relations.

Comprehensive and flexible benefits to support professional and personal life, along with opportunities for personal and professional growth within a dynamic, supportive team environment.

Chanel is committed to fostering an inclusive culture that nurtures personal growth and contributes to collective progress. The brand values the uniqueness of each individual, enhancing the diversity and effectiveness of its teams. Chanel encourages applications from diverse backgrounds and is dedicated to accessible employment practices.