Chanel Fashion Advisor

Chanel is a privately owned French luxury maison renowned for couture, ready-to-wear, leather goods, fragrance, and beauty. The brand is synonymous with heritage craftsmanship, timeless design and exacting service standards. As an employer, Chanel operates global boutiques and invests in intensive product and client-service training for front‑of‑house teams.

1. Deliver high‑touch, personalised client service and proactive clienteling to build long‑term relationships and secure repeat purchases.
2. Achieve and exceed individual and boutique sales targets through consultative selling and expert styling of ready‑to‑wear, leather goods, accessories and beauty.
3. Maintain immaculate visual presentation of the boutique in line with brand merchandising directives and seasonal campaigns.
4. Manage boutique operations including stock handling, inventory accuracy, replenishment and point‑of‑sale transactions.
5. Conduct product presentations and convey the brand heritage, craftsmanship and product knowledge to clients.
6. Coordinate appointments, private viewings and after‑sales services, ensuring discretion and a seamless client experience.
7. Collaborate with boutique colleagues and regional teams on client opportunities, events and local activations.

1. Proven ability to deliver luxury client service with discretion and professionalism.
2. Fluent Japanese communication skills; business‑level conversational ability for cross‑border clients is advantageous.
3. Strong commercial acumen with a demonstrated track record in achieving sales targets in retail or luxury environments.
4. Impeccable grooming, presentation and adherence to brand standards.
5. Flexibility for weekend and evening shifts; willingness to travel domestically for client events if required.

1. Clienteling and relationship management
2. Consultative selling and styling
3. Visual merchandising and boutique presentation
4. Inventory control and boutique operations
5. Point‑of‑sale (POS) transactional experience
6. Product knowledge: ready‑to‑wear, leather goods, accessories and beauty

Typically 1–3 years of hands‑on retail experience, preferably within luxury fashion or high‑end cosmetics; demonstrable sales performance and client development experience required.

High school diploma or equivalent; vocational or tertiary studies in fashion, retail or hospitality preferred.

Chanel’s boutiques combine a heritage of haute couture with rigorous customer service standards; the work environment emphasizes craftsmanship, discretion and sartorial excellence. Employees are expected to uphold the maison’s refined aesthetic while collaborating closely across teams to deliver exceptional client experiences.