Chanel Fashion Advisor

Sydney • Australia

Tuesday, January 6, 2026

Chanel, a prestigious leader in the luxury fashion industry, is renowned for its exquisite craftsmanship and high-end creations across Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Established by Gabrielle Chanel in 1910, the brand continues to uphold its legacy of quality and innovation. As part of a global team of over 32,000 employees, Chanel is committed to fostering an environment where individuals can excel, grow, and feel inspired. The company values diversity and collaboration, believing these elements are crucial to its success.

1. Deliver exceptional customer service and after-sales support, contributing to the boutique's sales targets and budgets.
2. Uphold the brand's image as a Brand Ambassador, maintaining professionalism and sophistication.
3. Convey brand messages, values, and culture while ensuring boutique displays meet Chanel standards.
4. Build emotional connections with customers by understanding their needs and offering personalized styling recommendations.
5. Develop and manage a personal client portfolio, fostering long-term relationships and identifying new client opportunities.
6. Collaborate with Boutique Leadership to share client feedback and enhance product offerings and service standards.
7. Support teamwork within the boutique and across other Chanel locations.
8. Demonstrate in-depth knowledge of merchandise and adhere to standard operational procedures to prevent losses or damages.

1. Retail or customer service experience, preferably in the fashion or luxury industry.
2. Proven track record of achieving sales targets or goals.

1. Strong interpersonal and communication skills with a service-oriented attitude.
2. Ability to engage effectively with clients and team members.
3. Attention to detail and a passion for delivering exceptional service.
4. Teamwork abilities with a collaborative approach.
5. Adaptability and flexibility in a fast-paced environment.
6. Commitment to continuous learning and development.
7. Basic proficiency in using systems, devices, and computer applications.
8. Client-centric mindset dedicated to building long-lasting relationships.

Previous experience in retail or customer service, ideally within the fashion or luxury sector.

Chanel offers competitive rewards, wellbeing programs, learning and development opportunities, and parental leave for all parents globally.

Chanel fosters a unique working environment where individuals are encouraged to understand the brand deeply, develop personal motivations, and grow within the company. The culture is rooted in collaboration, respect, and the belief that diversity is essential to the organization's success.