Chanel Fashion Advisor

Chanel is an independent French maison renowned for haute couture, ready-to-wear, accessories and fragrances. As a privately held luxury house, Chanel emphasizes heritage craftsmanship, iconic design and discreet, high-touch client service across a global retail network.

1. Deliver exemplary, bespoke client experiences consistent with Chanel’s standards of service and discretion.
2. Develop and sustain long-term client relationships through proactive clienteling, appointment management and personalised follow-up.
3. Achieve and exceed boutique sales targets while maximising basket value and conversion.
4. Maintain impeccable visual merchandising and product presentation, executing in-store displays and seasonal floor sets.
5. Manage transactions, returns and cash handling using the boutique POS system and ensure accurate daily reconciliation.
6. Maintain up-to-date product and brand knowledge across apparel, leather goods, accessories and fragrances.
7. Coordinate and support client events, private viewings and trunk shows as required.
8. Support inventory control, stock replenishment and loss-prevention procedures to preserve product integrity.

1. Proven track record in luxury retail or premium fashion sales, preferably within an international maison or high-end boutique.
2. Outstanding interpersonal and verbal communication skills with an aptitude for building trust and rapport with high-net-worth clients.
3. Demonstrated ability to meet and exceed sales KPIs and to drive personalised selling strategies.
4. Strong visual sensibility and attention to detail for merchandising and presentation.
5. Reliability, discretion and professional poise appropriate to a luxury environment.

1. Clienteling and relationship management
2. Luxury sales and upselling techniques
3. Visual merchandising and floor set execution
4. Point-of-sale (POS) operation and cash handling
5. Appointment-based selling and private-client service
6. Inventory control and stock management

Minimum 2 years of experience in luxury or premium retail sales, with a demonstrable history of client development and achieving sales targets in a boutique environment.

High school diploma or equivalent required; degree or coursework in fashion, retail, business or a related discipline preferred.

Chanel fosters a culture of craftsmanship, refinement and exacting standards, where discretion and personalised client service are paramount. The workplace values mentorship, product expertise and a collaborative approach to delivering the maison’s signature luxury experience.