Chanel Fashion Advisor

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative designs. As part of Chanel's global family, employees are immersed in a culture that values creativity, excellence, and a commitment to exceptional service. Chanel Canada ULC, a subsidiary of the iconic brand, offers a dynamic work environment where individuals can thrive and contribute to the brand's legacy.

1. Enhance the client experience in alignment with Chanel's Client Service Values through personalized and flexible service.
2. Utilize high standards of product knowledge and selling skills to optimize sales opportunities.
3. Monitor and work towards achieving company, boutique, and personal sales targets.
4. Assist with back-of-house operations, including managing alterations and holds.
5. Stay informed about current merchandising guidelines and maintain brand standards.
6. Deliver exceptional sales and after-sales service with a focus on customer needs, data accuracy, and timely follow-up.
7. Represent the brand as a sophisticated Brand Ambassador through impeccable grooming and etiquette.

1. Experience in luxury retail selling, preferably in a similar role or customer service setting.
2. Proven track record of exceeding individual and store sales targets.
3. Ability to thrive in a fast-paced environment.

1. Excellent communication skills.
2. Strong organizational and follow-up abilities.
3. Professional presentation and behavior.

Previous experience in luxury retail or a customer service environment is required.

Employees will benefit from being part of a collaborative and inclusive team, with opportunities to develop strong, lasting relationships with clients and colleagues.

Chanel fosters an inclusive culture that encourages personal growth and collective progress. The company values diversity and the unique perspectives each individual brings, contributing to a dynamic and effective team environment.