Chanel Fashion Advisor

Chanel, a paragon of luxury and elegance, is renowned for its timeless style and innovative spirit. As part of the Chanel family, employees are immersed in a culture that values creativity, collaboration, and excellence. Chanel Canada ULC, a subsidiary of the global Chanel brand, offers a dynamic work environment where personal growth is fostered, and diversity is celebrated.

1. Optimize the client experience in alignment with Chanel's Client Service Values, ensuring genuine, flexible, and personalized service.
2. Acquire and apply high standards of product knowledge and selling skills to maximize sales opportunities.
3. Maintain awareness of company, boutique, and personal sales targets, striving to meet all commercial objectives.
4. Assist with back-of-house operations, including reviewing alterations and holds.
5. Establish and maintain knowledge of current merchandising guidelines, ensuring adherence to set standards.
6. Ensure the highest standards in sales and after-sales service, including maintaining a positive mindset, understanding customer needs, capturing data accurately, and timely follow-up.
7. Uphold the image of a Brand Ambassador through impeccable personal grooming and professional etiquette.

1. Luxury retail selling experience, preferably in a similar role or customer service setting.
2. Proven ability to drive and exceed individual and store results.
3. Ability to work effectively in a fast-paced environment.

1. Excellent communication skills.
2. Ability to multitask effectively.
3. Strong organizational and follow-up skills.
4. Professional presentation and behavior.

Previous experience in luxury retail or a customer service setting is required.

Opportunities to work with a creative and passionate brand, be part of a collaborative and inclusive team, and develop strong, lasting relationships with clients.

Chanel is committed to fostering an inclusive culture that nurtures personal growth and contributes to collective progress. The company values the uniqueness of each individual, enhancing the diversity, complementarity, and effectiveness of its teams.