Chanel Fashion Advisor

Mexico City • Mexico

Thursday, February 13, 2025

Chanel, a renowned leader in the luxury fashion industry, is synonymous with elegance, innovation, and timeless style. As part of a global conglomerate that sets the benchmark for luxury, Chanel offers a dynamic and enriching work environment where creativity and excellence are at the forefront. Employees are encouraged to embody the brand's values and contribute to its prestigious heritage.

1. Act as a Chanel ambassador, embodying the brand's values and sharing its heritage and modernity with clients and team members.
2. Create a personalized and memorable client experience, utilizing Chanel's experience rituals and building lasting client relationships.
3. Embrace digital shopping trends to deliver a seamless omni-channel experience.
4. Assist clients in developing their personal style, including proposing alterations when necessary.
5. Handle client service complaints and requests effectively, adhering to company guidelines.
6. Achieve sales targets by leveraging products, services, and data capture to enhance client retention and growth.
7. Maintain discretion regarding Chanel's business challenges and operations.
8. Collaborate with the team to ensure the sales space operates smoothly and participate in stock replenishment and inventory management.

1. Luxury retail experience is mandatory.
2. Proven selling skills and performance-driven approach in ready-to-wear fashion.
3. Styling knowledge and ability to create complete ready-to-wear looks.
4. Proficiency in English.

1. Strong interpersonal skills with the ability to establish emotional connections and build relationships.
2. Empathy and effective listening skills.
3. Curiosity and eagerness to learn.
4. Problem-solving abilities and capacity to handle complexity and change.
5. Enthusiasm, energy, and motivation.
6. Storytelling skills to engage and inspire clients.
7. Team spirit, ethics, and integrity.

Mandatory experience in luxury retail, with a focus on ready-to-wear fashion.

Chanel offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.

Chanel fosters a culture of creativity, excellence, and inclusivity. Employees are encouraged to embrace diversity, share best practices, and contribute to a collaborative and respectful work environment. The brand values ethics, integrity, and continuous learning, ensuring a supportive atmosphere for personal and professional growth.