Chanel Fashion Advisor

Chanel, a prestigious leader in the luxury fashion industry, is renowned for its exquisite craftsmanship and timeless creations across Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Established by Gabrielle Chanel in 1910, the brand is committed to fostering an environment where its over 32,000 global employees can excel and grow. Chanel is part of a larger conglomerate that emphasizes diversity, collaboration, and respect, ensuring a unique and inspiring workplace for all.

1. Provide exceptional customer service and after-sales support, contributing to sales targets and budgets.
2. Maintain a high level of product and fashion industry knowledge to offer personalized advice.
3. Develop and manage a personal client portfolio, fostering long-term relationships.
4. Collaborate with Boutique Leadership to share client feedback and improve service standards.
5. Support teamwork within the boutique and across other Chanel boutiques.
6. Demonstrate in-depth knowledge of merchandise and ensure compliance with company guidelines.

1. Retail or customer service experience, preferably in the fashion or luxury industry.

1. Strong interpersonal skills with a service-oriented attitude.
2. Excellent verbal and written communication skills.
3. Keen eye for detail and passion for exceptional service.
4. Proven teamwork abilities and collaborative approach.
5. Adaptability and flexibility in a dynamic environment.
6. Commitment to continuous learning and development.
7. Demonstrated selling skills and achievement of sales targets.
8. Basic proficiency in using systems and devices (iPad, iPhone).
9. Client-centric mindset dedicated to building long-lasting relationships.

Experience in retail or customer service, ideally within the fashion or luxury sector, is required.

Chanel offers competitive rewards, wellbeing programs, learning and development opportunities, and parental leave for all parents globally.

Chanel fosters a culture of true collaboration and respect, grounded in the belief that diversity is essential to the success of the organization and its people. The company provides a unique working environment where employees are encouraged to grow, be inspired, and feel included.