Chanel E-Marketplace Manager

Chanel, a prestigious name in luxury fashion, is renowned for its timeless elegance and innovative spirit. As part of a global conglomerate, Chanel offers a dynamic and sophisticated work environment, fostering creativity and excellence in every endeavor.

1. Lead the development of the e-business strategy, focusing on the e-marketplace channel.
2. Establish a comprehensive roadmap for the digital ecosystem to enhance sales and identify new opportunities.
3. Cultivate strong, long-term partnerships with operators to gain analytics and customer insights.
4. Foster a winning mindset across various departments including communication, marketing, e-business, and customer experience.
5. Collaborate with global and regional teams to develop new initiatives and relevant assets.
6. Plan and monitor the budget for e-marketplace activities and manage P&L.
7. Execute strategic plans by understanding external touchpoints and customer journeys to boost business metrics and customer data acquisition.

1. University degree or equivalent.

1. Strong business analysis and problem-solving skills.
2. Ability to lead and deliver results in a competitive, fast-evolving environment.
3. Digital mindset with an understanding of omni-channel customer behavior.
4. Excellent written and verbal communication skills.
5. Strong negotiation skills.
6. Proficiency in digital tools and MS Office.
7. Professional command of written and spoken English.

A minimum of 3 years of experience in online merchandising, CRM, e-retail, or e-commerce within the luxury, beauty, or online platform sectors. Experience in digital marketing and working with cross-functional and global teams is essential.

University degree or equivalent.

Chanel offers a comprehensive benefits package, including opportunities for professional development and a collaborative work environment.

Chanel fosters a culture of innovation and excellence, encouraging creativity and collaboration across all levels of the organization. The company values diversity and inclusivity, creating a supportive environment for professional growth.