Chanel E-commerce Project Manager

Paris • France

Friday, September 26, 2025

Chanel, a distinguished name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of the Chanel group, the brand offers an unparalleled work environment that fosters creativity and excellence. The company is committed to maintaining its status as a leader in the luxury market, providing employees with opportunities to contribute to its storied legacy.

1. Define the e-retail roadmap for Chanel.com and prioritize projects based on strategic importance and ROI.
2. Supervise digital activations and brand spaces across 10 e-retail sites and Chanel.com.
3. Ensure coherence of experiential initiatives such as Gift Finder and Virtual Try-On.
4. Represent the e-retail division in internal committees and liaise with European and divisional teams.
5. Lead annual negotiations with e-retail partners, covering contracts, campaigns, and activations.
6. Prepare and conduct biannual reviews with each distributor.
7. Strengthen relationships with partners and monitor performance.
8. Manage site redesigns and key developments, including e-concession projects and new openings.
9. Oversee the enhancement of product content, including descriptions, visuals, and videos.
10. Monitor the launch and improvement of the CHANEL Touch Beauty application.
11. Consolidate e-retail and Chanel.com performance results for France and Europe, producing monthly and biannual reports.
12. Conduct advanced analyses on pricing, promotions, and competition.
13. Manage and optimize forecasts.
14. Supervise, train, and support the e-commerce project coordinator and intern.
15. Ensure task allocation and skill development.

1. Advanced degree (Bac+5) from a business school, university, or equivalent.
2. 5 to 7 years of experience in e-retail, trade marketing, or e-commerce, preferably in the luxury or beauty sector.
3. Strong project management skills for complex projects, negotiation, and multi-stakeholder coordination.
4. Excellent interpersonal skills, priority management, and leadership abilities.
5. First managerial experience.
6. Fluent in English (spoken and written).

1. Strategic planning and execution
2. Digital marketing and e-commerce
3. Negotiation and relationship management
4. Complex project management
5. Data analysis and reporting
6. Leadership and team development
7. Fluency in English

5 to 7 years in e-retail, trade marketing, or e-commerce, ideally within the luxury or beauty sector.

Advanced degree (Bac+5) from a business school, university, or equivalent.

Chanel offers a comprehensive benefits package, including health insurance, retirement plans, and exclusive employee discounts.

Chanel fosters a culture of innovation, elegance, and excellence. The company values creativity and collaboration, providing a dynamic environment where employees can thrive and contribute to the brand's prestigious legacy.