Chanel E-Commerce Project Assistant

Chanel, a prestigious name in the luxury fashion and beauty industry, is renowned for its timeless elegance and innovative spirit. As part of the larger Chanel conglomerate, the brand offers a dynamic and inclusive work environment that values diversity and creativity. Employees are encouraged to contribute to the brand's legacy of excellence and innovation.

1. Assist the E-Merchandising Project Manager in various tasks and projects within the E-business Europe division and the Fragrance & Beauty division.
2. Contribute to the animation of 45 Chanel.com sites across Europe, focusing on product launches and campaigns.
3. Ensure close collaboration with various departments within Chanel Europe and maintain regular contact with European markets and international divisions.
4. Manage product catalog for e-commerce and experiential markets, including product activations and stock management.
5. Implement the E-merchandising plan across markets based on campaign activities.
6. Support markets in campaign launches and coordinate with technical, marketing, CRM, media, markets, supply, operations, and customer service teams.
7. Monitor sites, identify and track bugs across locales.
8. Conduct competitive benchmarking and identify best practices in the region.
9. Contribute to campaign analysis and share results (KPIs) across Europe.
10. Communicate with customer service regarding Fragrance & Beauty catalog queries.

1. Fluency in written and spoken English.
2. Proficiency in PowerPoint and Excel.

1. Strong organizational and prioritization skills.
2. Adaptability and problem-solving abilities.
3. Excellent interpersonal and coordination skills.
4. Proactive and curious with a sense of initiative.

Experience in digital, e-business, or online customer experience is preferred.

The position offers exposure to various aspects of site management, campaign management, customer experience, and commercial challenges, fostering technical skills in e-commerce and business vision. The candidate will work in an international context, collaborating with diverse teams, enhancing teamwork and multicultural understanding.

Chanel is committed to fostering an inclusive culture that promotes personal growth and collective progress. The company values the uniqueness of each individual, enhancing team diversity, complementarity, and efficiency. Chanel encourages applications from individuals who can bring unique perspectives, experiences, and potential to the brand.