Chanel E-commerce Assistant

Stockholm • Sweden

Friday, June 27, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to excellence, creativity, and modernity. As part of a global leader in luxury goods, Chanel offers a unique work environment that encourages employees to explore and understand the brand's rich heritage and innovative spirit. The company operates across three main sectors: Fashion, Watches and Fine Jewelry, and Fragrance and Beauty, consistently upholding the values of its iconic founder, Gabrielle Chanel.

1. Pick and pack daily e-commerce orders according to procedures and wrapping guidelines.
2. Manage all daily orders in the e-commerce system.
3. Follow up on daily parcel pick-up by courier.
4. Receive and handle daily e-commerce returns according to procedure.
5. Manage all e-commerce returns in the e-commerce system.
6. Follow up on wrapping items and report to the Retail Coordinator for replenishment.
7. Follow up on monthly samples and report to the Retail Coordinator.
8. Maintain a clean and structured organization of the back office and e-commerce area.
9. Assist in other back office, e-commerce, and retail operations as needed.
10. Share best practices with other markets.
11. Propose improvements to the e-commerce team.

1. Self-driven, positive, and independent.
2. Trustworthy with a high degree of integrity and ethics.
3. Obsession with client experience, luxury, and beauty.

1. Attention to detail.
2. Strong communication skills in Swedish or English.
3. Ability to work collaboratively in a team environment.

Experience in e-commerce operations or a related field is preferred.

Chanel offers a unique work environment that fosters personal and professional growth, encouraging employees to explore the brand's rich heritage and innovative spirit.

Chanel's workplace culture is deeply rooted in the values of excellence, creativity, and modernity. Employees are encouraged to embody the brand's spirit and contribute to its legacy of luxury and innovation. The company fosters a collaborative environment where everyone is involved in upholding the brand's esteemed reputation.