Chanel E-commerce Assistant

Oslo • Norway

Monday, September 22, 2025

Chanel, a quintessential name in luxury fashion, is renowned for its commitment to excellence, creativity, and timeless style. As part of a global luxury conglomerate, Chanel offers a unique work environment that encourages employees to embrace the brand's storied heritage while fostering innovation and personal growth. The company is dedicated to upholding the values of its founder, Gabrielle Chanel, ensuring that each team member contributes to the brand's legacy of quality and modernity across its key sectors: Fashion, Watches and Fine Jewelry, and Fragrance and Beauty.

1. Pick and pack daily e-commerce orders in accordance with established procedures and wrapping guidelines.
2. Manage all daily orders within the e-commerce system.
3. Coordinate daily parcel pickups with courier services.
4. Process and manage daily e-commerce returns following company procedures.
5. Monitor and report on wrapping supplies to the Retail Coordinator for replenishment.
6. Track monthly sample inventory and report to the Retail Coordinator.
7. Maintain a clean and organized e-commerce area, including the packing station.
8. Assist in various back-office, e-commerce, and retail operations as needed.
9. Share best practices with other markets.
10. Propose improvements to enhance the e-commerce team's efficiency.

1. Self-driven, positive, and independent.
2. Trustworthy with a high degree of integrity and ethics.

1. Strong attention to detail.
2. Excellent written and verbal communication skills in Norwegian and/or English.
3. Passion for client experience, luxury, and beauty.

No specific experience required, but a passion for luxury and client service is essential.

Chanel offers a dynamic and inspiring work environment where employees are encouraged to explore their potential and contribute to the brand's legacy. Opportunities for professional growth and development are supported within the company.

Chanel fosters a culture of quality where employees are deeply involved in upholding the brand's values of excellence, creativity, and modernity. The work environment is one of collaboration and innovation, inspired by the pioneering spirit of Gabrielle Chanel.