Chanel Digital Learning Manager

London • UK

Thursday, March 20, 2025

Chanel, a distinguished name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of a global conglomerate, Chanel offers unparalleled opportunities for professional growth and development. The brand is committed to fostering a culture of inclusivity and sustainability, ensuring that each employee contributes to the collective success and legacy of the House.

1. Integrate data insights and analytical expertise into digital learning decision-making processes.
2. Collaborate with divisional and corporate training teams to ensure consistency in learning approaches.
3. Design, create, and manage digital learning content in collaboration with subject matter experts.
4. Act as an ambassador for digital and interconnected learning, sharing insights with leadership.
5. Coach colleagues on advancing digital learning competencies and identify knowledge gaps.
6. Provide training and support to new users of digital learning platforms.
7. Evaluate and improve the effectiveness of digital learning programs.
8. Drive inclusion in learning solutions and promote future-forward learning insights.
9. Support the growth of internal communities with tailored content and social interactions.
10. Manage the content roadmap for digital learning, ensuring alignment with business goals.
11. Lead the creation and adaptation of digital modules to fit local needs.
12. Ensure regular updates and optimization of digital learning content.
13. Anticipate and resolve technical issues with digital learning platforms.
14. Develop and deliver reports on key performance indicators and learning engagement metrics.
15. Ensure the accuracy and organization of learning databases.

1. Assertive and proactive with strong organizational skills.
2. Highly focused and detail-oriented with a consistent design approach.
3. Curious and agile mindset with the ability to identify areas for digital innovation.
4. Ability to multi-task and adapt to changing priorities.
5. Confident, adaptable, and community-driven team player.

1. Proficiency in Microsoft Office Suite and Adobe Creative Cloud.
2. Experience with Learning Management Systems (LMS) and Power BI.
3. Strong analytical and problem-solving skills.
4. Excellent communication and interpersonal skills.
5. Ability to work collaboratively across diverse teams.

Experience in digital learning, technology, and data-driven environments. Familiarity with learning and development processes and tools.

Chanel offers a comprehensive benefits package including private medical insurance, pension, life assurance, and retail discounts. Employees have access to mental wellbeing support, lifestyle discounts, and employee recognition programs. Benefits are eligibility dependent and subject to change.

Chanel is dedicated to creating an inclusive culture that nurtures personal growth and collective progress. The brand values the uniqueness of each individual, enhancing the diversity and effectiveness of its teams. Sustainability is a core focus, with collective efforts required to achieve the House's ambitions.