Chanel Digital Fashion Program Lead

London • UK

Wednesday, January 15, 2025

Chanel, a hallmark of luxury and elegance, is a leader in the global fashion industry, known for its timeless designs and innovative spirit. As part of a prestigious conglomerate, Chanel offers unparalleled opportunities for professional growth and development within a dynamic and inclusive environment.

1. Design and implement omnichannel solutions for Chanel Fashion, ensuring seamless integration and high adoption rates across retail teams.
2. Build and nurture strong relationships across the business to propose innovative and locally relevant digital solutions.
3. Manage digital projects related to the advisor app, developing and executing a comprehensive roadmap.
4. Consolidate advisor app requirements from various divisions, regions, and departments, ensuring alignment on a common project roadmap.
5. Lead strategic alignment discussions with other divisions and departments to harmonize the tool's roadmap.
6. Manage business resources across departments, divisions, and regions, leading meetings and workshops.
7. Assess regional and competitor digital initiatives and propose relevant strategies for the UK market.
8. Oversee project management from a business perspective, identifying technical and legal dependencies and risks.
9. Provide guidance and coaching to departments on digital projects, sharing best practices.
10. Design user engagement plans to ensure high adoption of digital initiatives.

1. 7+ years of experience in a Project Manager role.
2. Experience leading digital initiatives in a retail environment, with multi-system integration projects.

1. Solution-oriented mindset with excellent documentation and writing skills.
2. Strong communication skills with the ability to work collaboratively and influence stakeholders.
3. Deep curiosity about technology's potential to enhance user experience.

7+ years in project management, particularly in digital initiatives within a retail context.

Chanel offers a comprehensive benefits package including private medical insurance, pension, life assurance, retail discounts, employee assistance programs, and lifestyle perks such as arts and culture ticket discounts and product discounts.

Chanel fosters an inclusive culture that values diversity and personal growth, contributing to collective progress. The company emphasizes sustainability and encourages employees to contribute to its sustainability ambitions across key areas.