Chanel Digital Fashion Program Lead

London

Wednesday, January 15, 2025

Chanel is a leading luxury brand committed to delivering the ultimate luxury experience across all client touchpoints. With a focus on fashion boutiques, online platforms, and client care teams, Chanel aims to provide an elevated, seamless, and memorable client experience. The company is dedicated to sustainability and innovation, striving to transform its business and leave a positive impact on people and the planet.

1. Design and implement omnichannel solutions for Chanel Fashion.
2. Manage digital projects related to the advisor app.
3. Propose strategic vision and implementation of the omnichannel journey.
4. Lead discussions to align on project roadmaps.
5. Manage business resources across departments and regions.
6. Co-lead Steerco meetings with IT counterparts.
7. Oversee project management from a business perspective.
8. Provide guidance and coaching on digital initiatives.
9. Communicate and align business change with stakeholders.

1. 7+ years’ experience in a Project Manager role.
2. Experience leading digital initiatives in a retail environment.

1. Solution-oriented mindset.
2. Excellent documentation and written skills.
3. Good communication skills.
4. Ability to work collaboratively and influence stakeholders.

7+ years’ experience in a Project Manager role, with experience leading digital initiatives in a retail environment.

Private Medical Insurance covering pre-existing conditions.Online GP App with 24/7 appointments.Cycle Scheme participation.Pension and Life Assurance.Retail Discounts across multiple retailers.Employee Assistance Programmes.Arts & Culture Ticket Discounts.CHANEL Product Discounts and Employee Only Sales.Service Awards Programme.

Chanel is focused on creating an inclusive culture that nurtures personal growth and contributes to collective progress. The company values diversity and encourages applications from individuals with unique perspectives and experiences. The UK Region plays a pivotal role in delivering on Chanel’s sustainability ambitions.