Chanel Deputy Head of Boutique

Sydney Australia

Thursday, January 30, 2025

Chanel, a paragon of luxury and sophistication, has been at the forefront of the fashion industry since its inception by Gabrielle Chanel in 1910. As part of a global network of over 32,000 employees, Chanel is committed to fostering an environment where individuals can thrive, leveraging their strengths and seizing new opportunities. The brand is renowned for its dedication to quality craftsmanship across its diverse product lines, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Chanel's workplace culture emphasizes collaboration, respect, and diversity, recognizing these as essential components of its success.

1. Inspire and manage the boutique team to achieve brand objectives.
2. Support the Head of Boutique in fostering a client-centric culture.
3. Adapt management and communication styles to suit different team members.
4. Set and maintain high standards of customer service.
5. Address day-to-day operational issues efficiently.
6. Ensure accuracy in daily sales and paperwork.
7. Uphold the brand's image as a Brand Ambassador.
8. Promote teamwork and collaboration within the boutique.

1. Proven experience in team management, preferably in luxury retail.
2. Thorough knowledge of retail operations.
3. Strong leadership and communication skills.
4. Client-centric mindset with relationship-building abilities.
5. Excellent organizational skills.

1. Leadership and team management
2. Effective communication
3. Customer service excellence
4. Organizational proficiency
5. Adaptability in a fast-paced environment

Proven experience in managing a team within a luxury retail environment is required.

Chanel offers competitive rewards, wellbeing programs, learning and development opportunities, and parental leave for all parents globally.

Chanel's culture is deeply rooted in collaboration, respect, and diversity, fostering an environment where employees can grow and be inspired. The brand values the unique perspectives and experiences of its team members, encouraging them to contribute to the company's ongoing success.