Chanel Delivery Planning Assistant (Work‑Study)

Chanel is a globally‑recognised French maison of haute couture, ready‑to‑wear and luxury accessories, renowned for its craftsmanship, creativity and rigorous attention to detail. As an independent luxury house, Chanel combines a heritage of artisanal excellence with contemporary retail and supply chain operations, offering employees a collaborative environment where quality and brand stewardship are paramount.

1. Support the delivery planning team in scheduling and tracking inbound and outbound shipments for the fashion division.
2. Monitor delivery timelines and exceptions; liaise with warehouses, carriers and retail locations to ensure on‑time receipt and resolution of delays.
3. Update and maintain planning and tracking records in the ERP and reporting tools; prepare regular status reports and KPIs.
4. Coordinate day‑to‑day operational tasks including transport bookings, shipment confirmations and documentation follow‑up.
5. Assist in process improvement initiatives and ad‑hoc projects to optimise delivery reliability and transit flows.

1. Enrolled in a Bachelor’s or Master’s programme in supply chain, logistics, transport, business or related field (work‑study/alternance required).
2. Strong organisational skills with an ability to prioritise tasks in a fast‑paced environment.
3. Analytical mindset with attention to detail and accuracy in data handling.
4. Good interpersonal skills and ability to collaborate with internal teams and external partners.

1. Microsoft Excel (advanced functions and pivot tables)
2. ERP systems (experience or familiarity; e.g., SAP)
3. Delivery and transport planning
4. Data analysis and KPI reporting
5. Cross‑functional communication and stakeholder coordination

No extensive professional experience required; previous internship or one year of exposure to logistics, transport or supply chain operations is advantageous.

Currently enrolled in a recognised tertiary programme (Bachelor’s or Master’s) in supply chain, logistics, transport, business administration or a comparable discipline; eligibility for alternance/work‑study required.

Chanel fosters a culture of meticulous craftsmanship, discretion and creative excellence, combined with rigorous operational standards. Teams operate in a collaborative, high‑expectation environment where respect for heritage and continuous improvement of processes are emphasised.