Chanel CRM Data Analyst Intern

Dubai • UAE

Friday, January 17, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative designs. As part of the global conglomerate, Chanel offers unparalleled opportunities for growth and development within a dynamic and creative environment. The company is committed to fostering talent and providing a platform for individuals to excel in their careers.

1. Support the Client Engagement & Digital Executive in implementing clienteling actions across various business units.
2. Assist in the operational execution of clienteling activations, including emailers, digital cards, print cards, and brochures.
3. Facilitate the adoption of retail clienteling tools and coordinate with headquarters in Paris for bug fixes and improvements.
4. Accompany the deployment of new features on the clienteling tool.
5. Provide monthly KPIs on clienteling actions, client listings, reports, and various ROI calculations for the entire network.
6. Contribute to database growth and enrichment by ensuring data accuracy and quality, reporting duplicate profiles, and establishing dashboards for data capture and corrections.
7. Reconcile and link data from different databases to provide insights on clients across various networks.
8. Support specific analyses related to client databases and profiles.
9. Present data visually using tools such as Power BI.

1. Master's degree in business, marketing, or a related field.
2. First experience in data marketing and CRM with an analytical background.

1. Advanced proficiency in Excel, including pivot tables, index, match, and vlookup functions.
2. Familiarity with Power BI.
3. Strong communication skills to understand and address the needs and challenges of internal partners from retail and office environments.
4. Organizational and interpersonal skills with a proactive, solution-oriented mindset.
5. Ability to adapt to a fast-paced environment.

First experience in data marketing and CRM with an analytical background is required.

Master's degree in business, marketing, or a related field.

Opportunity to work with a leading luxury brand in a dynamic and creative environment.

Chanel fosters a culture of innovation and creativity, encouraging employees to push boundaries and explore new ideas. The company values diversity and inclusivity, creating a supportive and collaborative workplace where individuals are empowered to achieve their full potential.