Chanel CRM Data Analyst Intern

Dubaï

Friday, January 17, 2025

Chanel is a leading luxury fashion brand known for its timeless elegance and innovative designs. With a strong presence worldwide, Chanel offers a dynamic and fast-paced work environment that values creativity and excellence.

1. Support the Client Engagement & Digital Executive in implementing clienteling actions.
2. Assist in the operational execution of clienteling activations such as emailers, digital cards, print cards, and brochures.
3. Facilitate the adoption of retail clienteling tools and coordinate with headquarters in Paris for bug fixes and improvements.
4. Accompany the deployment of new features on the clienteling tool.
5. Provide monthly KPIs on clienteling actions, client listings, reports, and various ROI calculations for the entire network.
6. Contribute to database growth and enrichment by ensuring data accuracy and quality, reporting duplicate profiles, and establishing dashboards for data capture and corrections.
7. Reconcile and link data from different databases to provide insights on clients across various networks.
8. Support specific analyses related to client databases and profiles.
9. Present data visually using tools like Power BI.

1. Master's degree in business or a related field.
2. First experience in data marketing and CRM with an analytical background.

1. Tech-savvy with advanced Excel skills (pivot tables, index, match, vlookup).
2. Familiarity with Power BI.
3. Strong communication skills.
4. Organizational and interpersonal skills.
5. Proactive and dynamic with the ability to adapt to a fast-moving environment.
6. Fluency in English; Arabic and/or French is an advantage.

First experience in data marketing and CRM with an analytical background.

Master's degree in business or a related field.

Internship based in Dubai for 6 months.

Chanel offers a dynamic and fast-paced work environment in Dubai, valuing creativity and excellence.