Chanel CRM Campaign Project Manager Assistant

Paris • France

Wednesday, September 3, 2025

Chanel is a prestigious private company, recognized globally as a leader in the luxury fashion industry. Founded by Gabrielle Chanel, the brand offers an extensive range of high-end products, including ready-to-wear, leather goods, accessories, eyewear, perfumes, cosmetics, skincare, jewelry, and watchmaking. Chanel is celebrated for its Haute Couture collections and its commitment to exceptional craftsmanship, supported by its network of specialized artisans known as "Métiers d’Art." The company places a strong emphasis on creativity, culture, and innovation, investing significantly in human resources and research and development.

1. Collaborate with cross-functional teams including Marketing, Activation, and Production to ensure seamless campaign execution.
2. Participate in weekly activity review meetings and provide status updates on ongoing and upcoming tasks.
3. Assist in planning and scheduling CRM campaigns across three divisions.
4. Update and maintain campaign management tools.
5. Draft briefs and work with Activation Consultants to set up CRM campaigns with targeted customer segmentation.
6. Coordinate with production partners for HTML integration, ensuring accurate email rendering across devices.
7. Conduct testing and quality assurance to verify content, links, and dynamic elements.
8. Follow the BAT process to secure final campaign approval before launch.
9. Monitor the sending process and ensure successful campaign deployment.

1. Strong interest in Marketing and CRM with basic knowledge of email marketing principles and customer segmentation.
2. Familiarity with HTML/CSS for email formatting is advantageous.
3. Pragmatic and methodical with strong organizational skills.
4. Ability to work collaboratively in a fast-paced environment.
5. Recognized for rigor, autonomy, entrepreneurial spirit, and a sense of service.

1. Excellent communication and interpersonal skills.
2. Creative problem-solving abilities.
3. Proficiency in Microsoft Office tools.
4. Fluency in English.

Currently pursuing a degree in Marketing, Digital Communication, Business, or a related field.

Currently pursuing a degree in Marketing, Digital Communication, Business, or a related field.

Opportunity to develop technical and marketing skills in CRM campaign management through mentorship and training from experienced professionals.

Chanel fosters an inclusive culture that encourages personal growth and collective progress. The company values diversity, complementarity, and effectiveness, believing that the uniqueness of each individual enhances team performance.