Chanel CRM Campaign Project Manager Assistant Internship

Paris • France

Wednesday, September 3, 2025

Chanel, a prestigious private company, stands as a global leader in the luxury sector, renowned for its creation, development, manufacturing, and distribution of high-end products. Established by Gabrielle Chanel, the brand offers an extensive array of luxury items, including ready-to-wear, leather goods, accessories, eyewear, perfumes, cosmetics, skincare, jewelry, and watches. Chanel is celebrated for its Haute Couture collections and its commitment to exceptional craftsmanship, embodied by its Métiers d’Art. The company invests significantly in creativity, culture, and innovation, fostering a dynamic environment for its employees.

1. Collaborate with cross-functional teams including Marketing, Activation, and Production to ensure seamless campaign execution.
2. Participate in weekly activity review meetings to provide updates on ongoing and upcoming tasks.
3. Assist in planning and scheduling CRM campaigns across three divisions.
4. Update and maintain campaign management tools.
5. Draft briefs and collaborate with Activation Consultants for CRM campaign setup with targeted customer segmentation.
6. Work with production partners on HTML integration to ensure accurate email rendering across devices.
7. Conduct testing and quality assurance to verify content, links, and dynamic elements.
8. Oversee the BAT process to ensure final campaign approval before launch.
9. Assist in the execution and monitoring of campaign sends.

1. Currently pursuing a degree in Marketing, Digital Communication, Business, or a related field.
2. Strong interest in Marketing and CRM.
3. Basic knowledge of email marketing principles and customer segmentation.
4. Fluency in English.

1. Excellent communication and interpersonal skills.
2. Creative problem-solving abilities.
3. Strong organizational skills.
4. Familiarity with HTML/CSS for email formatting is a plus.

No prior experience required, but a keen interest in Marketing and CRM is essential.

Currently pursuing a degree in Marketing, Digital Communication, Business, or a related field.

Opportunity to develop technical and marketing skills in CRM campaign management through mentorship and training from experienced professionals.

Chanel is committed to fostering an inclusive culture that encourages personal growth and collective progress. The company values diversity, complementarity, and the unique perspectives each individual brings to the team.