Chanel Counter Manager

Toronto • Canada

Thursday, September 18, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of Chanel Canada ULC, the brand is committed to fostering an inclusive environment that values diversity and personal growth, contributing to the collective success of its teams. Chanel's dedication to excellence extends beyond its products to its people, offering a workplace that encourages creativity and development.

1. Create a unique and personalized client experience in-store, embodying the values of the Chanel brand.
2. Generate maximum sales volume while providing superior client service.
3. Relate to customer needs to ensure repeat sales and foster customer loyalty.
4. Demonstrate interest, courtesy, and sincerity in client interactions.
5. Conduct consultations to extend exceptional client care to every customer.
6. Utilize selling skills to align with customer needs and achieve sales goals for the Fragrance & Beauty account.
7. Increase the customer base and build future business opportunities.
8. Develop strong in-store business relationships through effective communication.

1. Superior client service and interpersonal skills.
2. Strong selling skills with the ability to relate to customer needs.
3. Effective communication skills for building business relationships.

Experience in retail management or a similar role within the luxury sector is preferred.

Chanel offers a gratifying experience in providing a unique client experience, along with a commitment to fair and accessible employment practices. Accommodations are available for candidates with disabilities throughout the recruitment process.

Chanel is dedicated to creating an inclusive culture that nurtures personal growth and values the uniqueness of each individual. The brand believes that diversity enhances the effectiveness and complementarity of its teams, contributing to collective progress.