Chanel Commercial Director, Food & Beverage

Chanel is an independent, privately held global luxury house renowned for haute couture, ready-to-wear, accessories, beauty and fragrance. As an employer it combines artisanal craftsmanship with global commercial ambition, maintaining a discreet corporate culture that prizes creativity, excellence and long-term brand stewardship.

1. Define and execute the commercial strategy for Chanel’s Food & Beverage activities across house-owned operations and distributed partner brands in the Mexican market.
2. Own P&L for the F&B portfolio: set targets, manage budgets, forecast revenue, and deliver margin improvement initiatives.
3. Develop and manage commercial agreements with distributors, concessionaires and third-party operators; lead contract negotiations and partnership governance.
4. Drive assortment, pricing, promotions and trade marketing to optimise sales across channels (owned venues, wholesale, and partner locations).
5. Coordinate cross-functionally with operations, marketing, legal, supply chain and finance to ensure brand consistency, regulatory compliance and exceptional guest experience.
6. Establish KPI frameworks and reporting cadence; use analytics to identify growth opportunities and inform commercial decisions.
7. Recruit, mentor and lead a small commercial team and external consultants; define roles, objectives and performance metrics.
8. Identify and evaluate new business models, retail concepts, and strategic partnerships to expand the F&B footprint and reinforce brand positioning.

1. Proven senior commercial leader with experience in luxury, hospitality, F&B or premium consumer goods.
2. Demonstrable track record in P&L ownership, contract negotiation with distributors/partners, and multi-channel commercial management.
3. Strong analytical aptitude with experience in forecasting, KPI-driven decision making and budget management.
4. Exceptional stakeholder management and leadership capabilities, with experience leading cross-functional teams.
5. Availability to travel regionally as required.

1. P&L management
2. Commercial strategy and category management
3. Negotiation and contract management
4. Trade marketing and promotional planning
5. Sales forecasting and KPI reporting
6. Stakeholder and distributor relationship management
7. Budgeting and financial planning
8. Cross-functional leadership

Typically 8+ years of progressive commercial experience with at least several years in a senior or director-level role, ideally within luxury goods, hospitality, or premium F&B. Proven experience managing distributor networks and multi-brand portfolios is highly desirable.

Bachelor’s degree in Business, Hospitality, Marketing or a related discipline; MBA or equivalent advanced degree preferred.

Chanel’s workplace culture emphasizes craftsmanship, discretion and rigorous attention to detail while fostering a collaborative environment that supports creativity and commercial excellence. The organisation expects high standards, intellectual curiosity and a client-centric mindset from its leaders.