Chanel Client Relations Intern

Milan • Italy

Monday, February 9, 2026

Chanel stands as a paragon of luxury and sophistication, renowned for its timeless elegance and innovative spirit. As part of the global luxury conglomerate, Chanel offers a dynamic and enriching environment for professionals seeking to contribute to a storied brand that continually shapes the fashion landscape.

1. Support the planning and execution of personalized clienteling sessions in alignment with boutique priorities.
2. Collaborate in organizing special client events both in-boutique and at external locations.
3. Implement the gifting strategy, ensuring its proper execution across all phases.
4. Coordinate the use of CRM tools, monitoring adoption by the sales team and evaluating effectiveness.
5. Assist in the implementation of client loyalty projects.
6. Collaborate in organizing boutique and external events, managing all phases including targeting, invitations, execution, and follow-up.
7. Monitor the achievement of boutique clienteling objectives and contribute to the development of targeted action plans based on identified improvement areas.
8. Analyze clienteling and event results, both ongoing and post-event, to guide the team in real-time and optimize future initiatives.

1. Bachelor's or Master's degree in Marketing, Economics, or related fields, preferably with a focus on luxury or retail.
2. Previous experience, even brief, in luxury brands or internships in related roles such as Marketing Assistant, Sales Assistant, or CRM Support.

1. Proficiency in Microsoft Office tools, particularly Excel and PowerPoint.
2. Strong analytical skills with the ability to manage and organize data effectively.
3. Event management and client experience initiative skills.
4. Excellent organizational skills and attention to detail.
5. Proactivity and resilience in dynamic and high-exposure environments.
6. Outstanding communication and interpersonal skills.
7. Team spirit and openness to new challenges.

Previous experience, even brief, in luxury brands or internships in related roles such as Marketing Assistant, Sales Assistant, or CRM Support.

Bachelor's or Master's degree in Marketing, Economics, or related fields, preferably with a focus on luxury or retail.

Opportunity to work in a prestigious luxury brand environment with exposure to high-profile clients and events.

Chanel fosters a culture of innovation, elegance, and excellence, where employees are encouraged to embrace challenges and contribute to the brand's legacy. The workplace is dynamic, with a focus on collaboration and personal growth.