Chanel Client Marketing Assistant

Chanel, a beacon of luxury and innovation, is renowned for its timeless elegance and pioneering spirit. As part of a global conglomerate with a presence in over 110 countries, Chanel operates through its three main divisions: Fashion, Fragrance & Beauty, and Watches & Fine Jewelry. The company offers a dynamic and decentralized work environment, fostering personal growth and professional development.

1. Assist in organizing and executing client events, including vendor follow-ups, phone outreach, and invitation management.
2. Collect qualitative feedback from clients via sales associates.
3. Monitor cultural events for potential client engagement opportunities.
4. Support the client loyalty program through vendor follow-ups, integration of new clients, and monthly performance tracking.
5. Conduct client analyses, including top client segmentation and product line insights.
6. Maintain and update client databases, including significant dates such as birthdays.
7. Manage and track client gift orders and inventory.
8. Develop and implement new initiatives to enhance the in-store and digital client experience.
9. Support sales and hospitality teams with brief preparations and marketing activity updates.
10. Conduct competitive analysis on client experience strategies.

1. Currently enrolled in a business school or university with a focus on Retail or Marketing/CRM.
2. Previous experience in Retail or Marketing/CRM.

1. Strong analytical skills.
2. Dynamic and detail-oriented.
3. Ability to work independently and adapt to various tasks.
4. Excellent presentation and communication skills.
5. Fluent in English and proficient in IT tools.

Previous experience in Retail or Marketing/CRM is required.

Currently enrolled in a business school or university.

Chanel offers a comprehensive integration program, including training on the brand's history and products, and opportunities to enhance retail knowledge and communication skills.

Chanel values diversity and individuality, fostering a rich and inclusive workplace culture. The company encourages personal and professional growth through collaboration across various departments within the French market.