Chanel Client Marketing Assistant
Chanel, a beacon of luxury and innovation, is renowned for its timeless elegance and pioneering spirit. As part of a global conglomerate with a presence in over 110 countries, Chanel operates through its three main divisions: Fashion, Fragrance & Beauty, and Watches & Fine Jewelry. The company offers a dynamic and decentralized work environment, fostering personal growth and professional development.
- Assist in organizing and executing client events, including vendor follow-ups, phone outreach, and invitation management.
- Collect qualitative feedback from clients via sales associates.
- Monitor cultural events for potential client engagement opportunities.
- Support the client loyalty program through vendor follow-ups, integration of new clients, and monthly performance tracking.
- Conduct client analyses, including top client segmentation and product line insights.
- Maintain and update client databases, including significant dates such as birthdays.
- Manage and track client gift orders and inventory.
- Develop and implement new initiatives to enhance the in-store and digital client experience.
- Support sales and hospitality teams with brief preparations and marketing activity updates.
- Conduct competitive analysis on client experience strategies.
- Currently enrolled in a business school or university with a focus on Retail or Marketing/CRM.
- Previous experience in Retail or Marketing/CRM.
- Strong analytical skills.
- Dynamic and detail-oriented.
- Ability to work independently and adapt to various tasks.
- Excellent presentation and communication skills.
- Fluent in English and proficient in IT tools.
Previous experience in Retail or Marketing/CRM is required.
Currently enrolled in a business school or university.
Chanel offers a comprehensive integration program, including training on the brand's history and products, and opportunities to enhance retail knowledge and communication skills.
Chanel values diversity and individuality, fostering a rich and inclusive workplace culture. The company encourages personal and professional growth through collaboration across various departments within the French market.

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