Chanel Client Marketing Assistant

Chanel, a beacon of luxury and innovation, is renowned for its timeless elegance and pioneering spirit. As part of a prestigious conglomerate with a global presence in over 110 countries, Chanel offers a diverse and dynamic work environment. The brand is structured around three main divisions: Fashion, Fragrance & Beauty, and Watches & Fine Jewelry, providing a multitude of opportunities for professional growth and self-fulfillment.

1. Assist in organizing and executing client events, including coordinating with sales staff, managing invitations, and tracking attendance.
2. Gather qualitative feedback from clients through sales associates.
3. Monitor cultural events for potential client engagement opportunities.
4. Support the client loyalty program by assisting with vendor follow-ups, integrating new clients, and tracking loyalty actions and performance indicators.
5. Conduct client analysis, including segmentation and product line insights.
6. Manage and track client gift orders and inventory.
7. Develop and implement new initiatives to enhance the client experience in-store and through digital tools.
8. Support sales and hospitality teams with brief preparation and marketing activity updates.
9. Conduct competitive analysis on client experience strategies.

1. Currently enrolled in a business school or university with a focus on Retail or Marketing/CRM.
2. Previous experience in Retail or Marketing/CRM is preferred.
3. Strong interest in the Fashion industry and Retail sector.

1. Excellent analytical skills.
2. Dynamic and detail-oriented with the ability to work autonomously.
3. Strong interpersonal skills with excellent presentation and communication abilities.
4. Fluent in English and proficient in IT tools.

Previous experience in Retail or Marketing/CRM is preferred.

Currently enrolled in a business school or university.

Chanel offers an integration program, including training on the brand's history and products, and opportunities to deepen Retail knowledge and develop communication skills. Participation in events to build a professional network as part of a Young Talent Community.

Chanel values diversity in all its forms and fosters an inclusive environment where the uniqueness of each individual contributes to the richness of the team. The company encourages professional development and offers a collaborative and supportive workplace culture.