Chanel Client Experience Marketing Assistant Intern

Paris • France

Tuesday, September 30, 2025

Chanel, a paragon of luxury and elegance, is renowned for its timeless collections in fashion, fine jewelry, and beauty. As part of the prestigious Chanel brand, the France & Monaco Market oversees the distribution of these exquisite collections, embodying the audacious and unique style inspired by Gabrielle Chanel. The company is committed to radical creativity and exceptional craftsmanship, offering clients an unparalleled experience and a continuous dream.

1. Monitor and ensure effective communication between boutiques and agencies for service provisions such as hostesses and valet services, including monthly invoice and budget tracking.
2. Participate in the project management of client call handling for Parisian boutiques and the Southern hub.
3. Assist in monitoring the adoption and performance of various digital projects within boutiques.
4. Support the launch of a new tool for client reception and manage projects aimed at optimizing client wait times and appointments.
5. Share follow-up reports and manage boutique pages (Google My Business, Store locator).
6. Track and report on the results of Mystery Shopper visits for the Fashion network in France.
7. Conduct competitive analysis on services offered by competing luxury boutiques and retail concepts through boutique visits and online research.
8. Contribute to the preparation of various presentations.

1. Enrolled in a higher education program, preferably in a business school.
2. Motivated to develop within the luxury and retail sectors.

1. Strong interpersonal skills and dynamism.
2. Meticulous attention to detail and organizational skills.
3. Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
4. Fluent in English.

Previous experience in retail is advantageous.

Currently pursuing a degree in a relevant field, such as business or marketing.

Gain invaluable experience in a leading luxury brand, working in a dynamic and creative environment.

Chanel fosters a culture of creativity, innovation, and excellence. The company values radical creativity and exceptional savoir-faire, offering a work environment that inspires continuous learning and development in the luxury fashion industry.