Chanel Client Experience Associate

Rome • Italy

Monday, August 18, 2025

Chanel, a paragon of luxury and elegance, is a leading brand within the fashion industry, renowned for its timeless style and innovative designs. As part of the esteemed Chanel Fashion Division, employees are immersed in a culture that values creativity, excellence, and a commitment to providing unparalleled service to a discerning clientele.

1. Deliver an exceptional client welcoming experience in alignment with the Maison's standards and guidelines.
2. Cultivate meaningful relationships with clients while guiding them through the boutique experience.
3. Engage with clients during their wait for sales service.
4. Conclude sales service with meticulous attention to product packaging.
5. Ensure the boutique's image aligns with the Maison's standards.
6. Act as an ambassador of the Maison by adhering to grooming guidelines.

1. Previous experience in luxury retail or hospitality is preferred.
2. Strong interpersonal and communication skills.
3. Ability to work collaboratively in a team-oriented environment.

1. Exemplary customer service skills.
2. Proficiency in Italian and English.
3. Attention to detail and a strong sense of aesthetics.

Experience in a client-facing role within the luxury sector is advantageous.

Employees enjoy a dynamic work environment with opportunities for professional growth within a prestigious global brand.

Chanel fosters a culture of sophistication and innovation, encouraging employees to embody the brand's ethos of elegance and excellence. The workplace is characterized by a commitment to high standards and a passion for luxury fashion.