Chanel Client Experience Associate

Milan • Italy

Tuesday, June 17, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative designs. As part of the esteemed Chanel brand, employees are immersed in a culture of excellence and creativity, contributing to the legacy of a global fashion icon. The company offers a dynamic work environment where passion for fashion and luxury is celebrated and nurtured.

1. Deliver an exceptional client welcome experience in alignment with Chanel's standards and guidelines.
2. Cultivate strong client relationships by guiding them through the boutique experience.
3. Engage with clients during their wait for sales service.
4. Complete the sales service by focusing on product packaging.
5. Maintain the Maison's image according to prescribed standards.
6. Act as a brand ambassador by adhering to grooming guidelines.

1. High school diploma or degree, preferably in a linguistic field.
2. Previous experience in events, retail fashion, luxury, or hospitality sectors.

1. Strong service orientation.
2. Excellent teamwork and collaboration skills.
3. Outstanding interpersonal skills in a multicultural environment.
4. Proficiency in English and another foreign language.

Demonstrated experience in the fashion, luxury, or hospitality industry.

High school diploma or degree, preferably in a linguistic field.

Chanel offers a vibrant and multicultural work environment, fostering personal and professional growth within the luxury fashion sector.

Chanel's workplace culture is defined by its commitment to excellence, creativity, and innovation. Employees are encouraged to embody the brand's values and contribute to its prestigious legacy in a collaborative and multicultural setting.