Chanel Client Engagement Project Assistant

Paris • France

Friday, November 7, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of the larger Chanel conglomerate, the France & Monaco Market is responsible for the distribution of Fashion, Watches & Fine Jewelry, and Fragrance & Beauty collections. The Fragrance & Beauty division is dedicated to unveiling the unique beauty of each woman through meticulous attention to detail and a quest for perfection, making every client interaction a magical experience.

1. Serve as a liaison between field teams and headquarters for various digital projects, ensuring adherence to timelines and deliverables.
2. Collaborate with departments such as Marketing, CRM, Training, Media, PR, and European markets to identify cross-functional needs and support field teams in digital transformation.
3. Propose potential innovations for tools and processes through technological monitoring.
4. Manage the operational aspects of field IT tools, including TWEED, YOOBIC, and Wholesale Hub, providing training and support as needed.
5. Monitor and enhance field tool projects by gathering requirements, briefing IT teams, and tracking requests.
6. Participate in the monthly construction of performance reporting using PowerBI and Excel, and provide regular updates to field teams and management committees.
7. Contribute to the preparation of analyses and presentations for sales force seminars and assist in organizing Wholesale Committees and Zone Meetings.

1. Pursuing a higher education degree (preferably BAC+4/BAC+5, M2) with a strong interest in project management, IT innovation, and field operations.
2. Demonstrated enthusiasm for digital marketing and IT tools and applications.
3. Dynamic, proactive, with excellent interpersonal skills, recognized for rigor, organization, and service orientation.
4. Open-minded, autonomous, with a natural inclination towards assistance and collaboration.
5. Proficient in English (written and spoken), essential in an international context.
6. Aptitude for numbers with excellent synthesis capabilities.
7. Proficient in office tools, particularly Excel and PowerPoint.

1. Project management
2. Digital marketing
3. IT tools proficiency
4. Interpersonal communication
5. Organizational skills
6. Analytical skills
7. Proficiency in English
8. Excel and PowerPoint expertise

Previous experience in field operations or digital marketing is advantageous.

Pursuing a higher education degree (BAC+4/BAC+5, M2 preferred).

Experience the unique culture of Chanel, where diversity is valued and each individual's uniqueness contributes to the richness of the team.

Chanel fosters an inclusive and diverse environment, valuing each individual's uniqueness. The company is committed to equitable treatment of all candidates and provides a supportive atmosphere where collaboration and innovation thrive.