Chanel Client Digital Executive

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative designs. As part of a global leader in luxury goods, Chanel offers a dynamic and sophisticated work environment where creativity and excellence are at the forefront. Employees are encouraged to embody the brand's values of elegance, modernity, and excellence in all aspects of their work.

1. Utilize the CRM system to analyze client data and assist in implementing campaigns that enhance customer engagement, retention, and satisfaction.
2. Support the execution of targeted marketing initiatives across multiple touchpoints.
3. Generate monthly client performance reports.
4. Collaborate with the client insight and data team.
5. Conduct online and omni touchpoint sales and client data analysis.
6. Prepare sales and client data for reports and meetings.
7. Automate data flow and report building for long-term business use.
8. Execute the translation workflow in collaboration with agencies, communication, marketing, and CRM teams to ensure translation quality and meet delivery timelines.
9. Optimize brand.com product merchandising, including product listing page maintenance and operation.
10. Set and optimize brand.com on-site search based on campaign and market trend studies to enhance client online experience.

1. Experience in CRM operations and digital marketing.
2. Proficiency in data analysis and report generation.
3. Ability to collaborate effectively with cross-functional teams.

1. Strong analytical skills.
2. Excellent communication and collaboration abilities.
3. Proficiency in CRM systems and digital marketing tools.

Previous experience in CRM operations and digital marketing within the luxury fashion industry is preferred.

The role offers an opportunity to work within a globally recognized luxury brand, providing exposure to high-level marketing strategies and collaboration with industry experts.

Chanel fosters a culture of creativity, innovation, and excellence. The work environment is dynamic and fast-paced, encouraging employees to push boundaries and achieve their best. Collaboration and respect are key components of the workplace culture, reflecting the brand's commitment to quality and elegance.