Chanel Client Care Advisor

Dubai • UAE

Tuesday, February 25, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and commitment to delivering an exceptional client experience. As part of the global luxury conglomerate, Chanel offers a unique workplace where innovation meets tradition, allowing employees to thrive in a dynamic and sophisticated environment.

1. Manage client interactions through various channels including calls, WhatsApp, and email.
2. Ensure a seamless and luxurious experience for clients interacting with Boutiques and E-commerce.
3. Extend the boutique experience by offering personalized service with a human touch.
4. Collaborate with team members to maintain high standards of client care.

1. Previous experience in luxury retail, customer service, or client care.

1. Exceptional customer service skills.
2. Proficiency in Salesforce or similar CRM systems.
3. Strong communication skills across multiple platforms.
4. Ability to work flexible hours, including weekends and late shifts.

Previous experience in luxury retail, customer service, or client care is required, with a preference for candidates familiar with Salesforce.

Opportunity to work with a globally recognized luxury brand in a dynamic environment.

Chanel fosters a culture of excellence and innovation, where employees are encouraged to bring their unique perspectives and creativity to the table. The company values a collaborative environment that is both dynamic and supportive, ensuring that every team member can contribute to the brand's legacy of luxury and sophistication.