Chanel Brand Ambassador

London • UK

Thursday, July 31, 2025

Maison Michel, a distinguished brand under the esteemed Chanel umbrella, epitomizes a harmonious blend of heritage craftsmanship, Parisian elegance, and innovative creativity. As part of the Chanel family, Maison Michel offers a unique opportunity to work within a globally recognized luxury fashion conglomerate, renowned for its commitment to excellence and its influence on the fashion industry.

1. Achieve and surpass sales targets through personalized service and a comprehensive understanding of client needs.
2. Master key sales techniques and KPIs to optimize performance.
3. Deliver a refined luxury selling experience, building strong, lasting client relationships and expanding the personal client book.
4. Act as a reference for Very Important Clients (VICs), offering curated and elevated experiences.
5. Develop strong relationships with Personal Shoppers and Stylists to coordinate client activations and exclusive appointments.
6. Serve as the product expert, sharing knowledge on collections, craftsmanship, and brand storytelling.
7. Ensure high standards in visual merchandising and product presentation.
8. Guide clients confidently, including providing after-sales follow-up when necessary.
9. Ensure compliance with Maison Michel's operational standards and procedures.
10. Regularly share feedback and insights with management and the team.
11. Analyze performance data and contribute to strategies that enhance recruitment, retention, and conversion.
12. Support and uplift the team, contributing to a positive store dynamic.

1. Experience in sales and clienteling within the luxury fashion sector.
2. Passion for luxury fashion and trends.

1. Strong emotional intelligence.
2. Collaborative teamwork approach.
3. Ability to manage operational duties alongside proactive clientele development.

Proven experience in sales and clienteling, particularly within the luxury fashion industry.

Maison Michel offers a dynamic and supportive work environment, opportunities for career development, and the chance to be part of a prestigious brand within the luxury fashion industry.

Maison Michel fosters a culture of curiosity, ambition, and collaboration, encouraging employees to grow and develop within the company. The brand values generosity, humility, and a positive, solutions-oriented mindset.