Chanel Boutique Sales Manager

Cancun • Mexico

Saturday, December 21, 2024

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative designs. As part of a global conglomerate that sets the benchmark in luxury, Chanel offers a dynamic and inspiring work environment. Employees are encouraged to embody the brand's values of creativity, excellence, and sophistication, contributing to its legacy as a leader in fashion and style.

1. Manage a team of Fashion Advisors, ensuring alignment with the House's strategy.
2. Coach and develop team members to enhance style expertise and client experience.
3. Motivate the team to achieve commercial objectives through regular follow-up meetings.
4. Define and monitor individual skill development plans, communicating progress to the Deputy Manager.
5. Conduct performance appraisals and set individual goals for sales team members.
6. Organize and lead team briefings and morning meetings.
7. Observe and coach team members on the floor to elevate client experience.
8. Identify development areas for team members and propose action plans, including training programs.
9. Encourage team spirit and knowledge sharing.
10. Collaborate with the Boutique Director to develop and implement business strategies.
11. Ensure compliance with boutique procedures and the Boutique Charter.
12. Propose suggestions for enhancing client experience and operational efficiency.
13. Monitor sales activities and assist in collection buying within budget and guidelines.
14. Perform quantitative analyses to inform business and product strategies.
15. Ensure product line visibility in collaboration with Visual Merchandising.
16. Optimize inventory management and monitor sell-through and inventory objectives.
17. Deliver consistent client experiences in line with brand guidelines and participate in client events.
18. Embody and promote the environmental and societal values of Chanel.

1. Proven leadership and management skills.
2. Strategic thinking and analytical abilities.
3. Strong relationship-building and influencing skills.
4. Ability to develop and empower team members.
5. Fluency in English with excellent written and verbal communication skills.

1. Strong client experience mindset.
2. Business and market intelligence synthesis.
3. Problem-solving and dispute resolution skills.
4. Technological savvy and awareness of digital trends.
5. Excellent verbal and written communication skills.
6. Curiosity and continuous learning mindset.
7. Self-awareness and stress management.
8. Enthusiasm and motivation.
9. Appreciation for art, luxury, and beauty.
10. Integrity and ethical conduct.

Significant experience in a leadership role within the luxury retail sector, with a focus on team management and client experience enhancement.

Bachelor's degree in Business, Fashion, or a related field.

Competitive benefits package including health insurance, retirement plans, and employee discounts.

Chanel fosters a culture of excellence, creativity, and innovation, where employees are encouraged to express their individuality while upholding the brand's prestigious image. The work environment is collaborative, dynamic, and supportive, with a strong emphasis on personal and professional growth.