Chanel Boutique Operations Assistant
Chanel, a beacon of luxury and innovation, stands as a testament to the visionary spirit of its founder, Gabrielle Chanel. Known for its perpetual reinvention, Chanel seamlessly blends heritage with modernity across its three divisions: Fashion, Fragrance & Beauty, and Watches & Fine Jewelry. As a decentralized multinational, Chanel operates in over 110 countries, offering a plethora of opportunities for personal and professional growth.
- Support the Boutique Operations Manager in steering performance indicators and developing action plans in collaboration with all boutique stakeholders.
- Monitor daily retail performance metrics such as traffic, average basket size, and monthly targets.
- Analyze sales performance of staff and product collections, including sell-through rates and merchandising highlights.
- Contribute to the preparation and follow-up of new collection purchases and sales.
- Assist managers in sales, visual merchandising, and tailoring with high-value analytical insights for effective activity management.
- Ensure smooth daily operations of the boutique, facilitating an exceptional employee experience.
- Support new hires with onboarding processes, including uniform distribution, badge access, and IT tools.
- Aid in preparing and conducting team briefings and information meetings.
- Assist in managing general services to uphold the boutique's image.
- Act as a key contact during interactions with department store teams.
- Currently enrolled in a business school, engineering program, or university.
- Minimum of 6 months of analytical experience in management, finance, or marketing, or experience in a boutique setting.
- Interest in fashion.
- Proficiency in numerical analysis and versatility.
- Dynamic and service-oriented with strong organizational skills.
- Excellent presentation and interpersonal skills.
- Advanced proficiency in Excel and PowerPoint; VBA knowledge is advantageous.
At least 6 months of experience in analytical roles or boutique operations.
Pursuing a degree in business, engineering, or a related field.
Comprehensive onboarding program, including training on Chanel's history and products. Opportunities to deepen retail knowledge and enhance communication skills through interactions with various European services. Participation in a Young Talent Community to build a professional network.
Chanel values diversity and is committed to equitable treatment of all candidates. The company fosters a culture of innovation, elegance, and excellence, providing a dynamic environment where individuality is celebrated and professional growth is encouraged.

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