Chanel Boutique Operations Assistant

Chanel, a beacon of luxury and innovation, stands as a testament to the visionary spirit of its founder, Gabrielle Chanel. Known for its perpetual reinvention, Chanel seamlessly blends heritage with modernity across its three divisions: Fashion, Fragrance & Beauty, and Watches & Fine Jewelry. As a decentralized multinational, Chanel operates in over 110 countries, offering a plethora of opportunities for personal and professional growth.

1. Support the Boutique Operations Manager in steering performance indicators and developing action plans in collaboration with all boutique stakeholders.
2. Monitor daily retail performance metrics such as traffic, average basket size, and monthly targets.
3. Analyze sales performance of staff and product collections, including sell-through rates and merchandising highlights.
4. Contribute to the preparation and follow-up of new collection purchases and sales.
5. Assist managers in sales, visual merchandising, and tailoring with high-value analytical insights for effective activity management.
6. Ensure smooth daily operations of the boutique, facilitating an exceptional employee experience.
7. Support new hires with onboarding processes, including uniform distribution, badge access, and IT tools.
8. Aid in preparing and conducting team briefings and information meetings.
9. Assist in managing general services to uphold the boutique's image.
10. Act as a key contact during interactions with department store teams.

1. Currently enrolled in a business school, engineering program, or university.
2. Minimum of 6 months of analytical experience in management, finance, or marketing, or experience in a boutique setting.
3. Interest in fashion.

1. Proficiency in numerical analysis and versatility.
2. Dynamic and service-oriented with strong organizational skills.
3. Excellent presentation and interpersonal skills.
4. Advanced proficiency in Excel and PowerPoint; VBA knowledge is advantageous.

At least 6 months of experience in analytical roles or boutique operations.

Pursuing a degree in business, engineering, or a related field.

Comprehensive onboarding program, including training on Chanel's history and products. Opportunities to deepen retail knowledge and enhance communication skills through interactions with various European services. Participation in a Young Talent Community to build a professional network.

Chanel values diversity and is committed to equitable treatment of all candidates. The company fosters a culture of innovation, elegance, and excellence, providing a dynamic environment where individuality is celebrated and professional growth is encouraged.