Chanel Boutique Operations Assistant

Monaco • Monaco

Thursday, July 24, 2025

Chanel, a paragon of luxury and innovation, is a global leader in fashion, beauty, and accessories. With a presence in over 110 countries, Chanel operates through its three main divisions: Fashion, Fragrance & Beauty, and Watches & Fine Jewelry. The brand is renowned for its commitment to creativity and its ability to balance heritage with modernity. As part of a multinational and decentralized organization, Chanel offers a wealth of opportunities for personal and professional growth.

1. Support the Boutique Operations Manager in overseeing performance indicators and developing action plans in collaboration with boutique stakeholders.
2. Monitor daily retail performance metrics, including traffic, average basket size, and monthly targets by product line.
3. Analyze sales performance of staff and product collections, focusing on sell-through rates, month coverage, and merchandising highlights.
4. Contribute to the preparation and follow-up of new collection purchases and sales.
5. Assist managers across various departments (sales, visual merchandising, alterations) with high-value analytical insights to guide their operations.
6. Ensure smooth daily operations of the boutique, supporting new staff onboarding and daily team needs.
7. Aid in the preparation and facilitation of team briefings and information sessions on boutique activities.
8. Assist the Operations Manager in managing general services to uphold the boutique's image.
9. Serve as a key contact for interactions with department store teams.

1. Currently enrolled in a business school, engineering school, or university.
2. Minimum of 6 months of experience in analytical roles (management, finance, marketing) and/or boutique experience.
3. Interest in fashion.

1. Proficiency in Excel and PowerPoint; VBA knowledge is advantageous.
2. Strong numerical aptitude and versatility.
3. Dynamic, service-oriented, with excellent organizational skills.
4. Excellent presentation and interpersonal skills.

Minimum of 6 months in analytical roles or boutique experience.

Currently enrolled in a business school, engineering school, or university.

Chanel offers an enriching onboarding experience, including training on the brand's history and products. Interns will deepen their retail knowledge and enhance their communication skills through interactions with various European services. Opportunities to join a Young Talents Community and build a professional network are also available. Chanel values diversity and is committed to equitable treatment of all candidates.

Chanel fosters a culture of creativity, innovation, and inclusivity, valuing the unique contributions of each team member. The brand is dedicated to maintaining a dynamic and supportive work environment, where diversity is celebrated and professional development is encouraged.