Chanel Boutique Manager

Victoria • Australia

Wednesday, April 23, 2025

Chanel, a prestigious leader in the luxury industry, is renowned for its exquisite craftsmanship and innovative designs in Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Established by Gabrielle Chanel in 1910, the brand continues to uphold its legacy of quality and elegance. As part of a global workforce exceeding 32,000 employees, Chanel is committed to fostering an environment where individuals can excel, grow, and feel inspired. The company values diversity and collaboration, recognizing these as key drivers of its success and that of its people.

1. Lead and inspire a dynamic team to deliver exceptional client experiences.
2. Ensure the boutique meets Chanel's standards in client service and operations.
3. Drive sales growth and achieve set targets, including daily, weekly, and monthly goals.
4. Conduct market analysis and adjust strategies based on local conditions and competitor activities.
5. Commit to CRM KPIs and enhance client loyalty through proactive engagement.
6. Collaborate with the learning team for coaching in client experience and product knowledge.
7. Exemplify Chanel's service standards on the sales floor.

1. Proven management experience in luxury or fast-paced retail environments.
2. Passion for the beauty industry, particularly in skincare, fragrance, or makeup.
3. Industry qualifications are advantageous.

1. Strong leadership and people management skills.
2. Excellent planning, organizational, and problem-solving abilities.
3. Enthusiasm and motivation to lead a team.
4. Open-mindedness to diversity and cultural differences.

Demonstrated management experience in a luxury or fast-moving retail environment.

Chanel offers competitive rewards, wellbeing programs, learning and development opportunities, and parental leave for all parents globally. The company is dedicated to career development through formal training programs and coaching.

Chanel fosters a unique working environment that emphasizes personal growth, collaboration, and respect for diversity. The company believes in creating conditions where employees can thrive and contribute to the brand's enduring success.