Chanel Boutique Manager - Fragrance and Beauty

Strasbourg • France

Friday, September 26, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of a global luxury conglomerate, Chanel offers unparalleled opportunities for professional growth and development. The Fragrance and Beauty division embodies the brand's commitment to individuality and sophistication, inspired by the legacy of Mademoiselle Chanel.

1. Manage and lead a boutique team to ensure alignment with Chanel's strategic objectives and boutique goals.
2. Supervise, train, and coach team members to achieve high levels of product expertise and customer experience.
3. Conduct team briefings and participate in talent recruitment and personalized onboarding programs.
4. Define and monitor individual skill development actions and ensure exemplary conduct.
5. Drive sales and monitor performance to meet objectives, implementing business development plans aligned with brand strategy.
6. Manage team schedules and floor zoning to ensure optimal boutique operations and customer experience.
7. Ensure adherence to procedures and optimize the use of available tools.
8. Oversee effective stock management and control procedures to anticipate and minimize discrepancies.
9. Implement visual merchandising guidelines and maintain a clean, organized, and welcoming boutique environment.
10. Create personalized customer experiences using Chanel's experience rituals to foster long-lasting client relationships.
11. Enhance relationships with department store management and represent Chanel at internal and external events.

1. Proven sales professional with a passion for the Fragrance and Beauty sector.
2. Excellent interpersonal and managerial skills with a strong team-oriented approach.
3. Proactive with strong listening and adaptability skills in a constantly evolving environment.
4. Performance-driven with a strong affinity for challenges.
5. Cultural openness and fluency in English.

1. Leadership and team management
2. Customer relationship management
3. Sales and performance analysis
4. Training and coaching
5. Visual merchandising
6. Stock management

Significant experience in retail management, preferably within the luxury beauty sector.

Chanel offers a dynamic work environment with opportunities for professional growth and a commitment to diversity and inclusion.

Chanel fosters a culture of elegance, innovation, and individuality, valuing diversity in all its forms. The workplace is dynamic, with a strong emphasis on teamwork and personal development.