Chanel Boutique Manager - Fragrance & Beauty

Chanel, a leading name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of a global conglomerate, Chanel offers a dynamic and inspiring work environment that fosters creativity and excellence. The brand is committed to delivering exceptional client experiences and upholding the highest standards of luxury retail.

1. Lead and manage the day-to-day operations of the Fragrance & Beauty Boutique in Malmö.
2. Establish and maintain a world-class service and selling culture.
3. Inspire and motivate the team to achieve sales targets and deliver exceptional client experiences.
4. Provide regular feedback and performance evaluations to staff.
5. Implement storytelling and advanced selling techniques to enhance client engagement.
6. Conduct performance gap analysis and collaborate with the Retail Learning & Development Trainer to address areas of improvement.
7. Achieve key performance indicators such as Conversion Rate, Units per Transaction, and Average Basket Size.
8. Ensure compliance with visual merchandising guidelines.
9. Adapt brand animations and events to suit local clientele within brand strategy guidelines.
10. Manage staff schedules and operational zoning.

1. Minimum 2 years of experience in sales management.
2. At least 5 years of shop floor experience in the beauty industry.
3. Qualified cosmetologist or makeup artist preferred.
4. Proven leadership and people management skills.
5. Strong focus on achieving results and continuous improvement.

1. Excellent communication and interpersonal skills.
2. Proficiency in Swedish and English, both written and verbal.
3. Strong organizational and multitasking abilities.
4. High degree of integrity and ethical standards.
5. Passion for luxury, beauty, and client experience.

A minimum of 2 years in sales management and at least 5 years of shop floor experience in the beauty industry.

The position offers an inspiring work environment with opportunities for growth within a company that has high ambitions and a bold vision.

Chanel fosters a culture of creativity, excellence, and innovation. The brand values integrity, collaboration, and a passion for luxury and beauty. Employees are encouraged to lead by example and contribute to a positive team environment.