Closed Applications No Longer Accepted
Nota Bene: This job opportunity at Chanel was available until Wednesday, November 26, 2025, but applications are no longer being accepted.
Chanel Boutique Ambassador
Chanel, a prestigious name in luxury fashion, is renowned for its timeless elegance and innovation. As part of a global conglomerate, Chanel offers a dynamic and enriching work environment that fosters creativity and excellence. The brand is committed to delivering unparalleled customer experiences and upholding the highest standards of luxury retail.
- Serve as the initial point of contact in the boutique, adhering to grooming guidelines.
- Warmly welcome clients and direct them to appropriate spaces and Fashion Advisors, ensuring a bespoke service for VIP clients.
- Maintain high standards of hospitality and manage boutique traffic flow for a seamless experience.
- Engage clients during wait times, ensuring a pleasant experience using tools provided by the Maison.
- Stay informed about local cultural activities to facilitate engaging conversations with clients and support Fashion Advisors.
- Share valuable insights with management to enhance client experience.
- Act as a reference for boutique services related to the client journey, including appointment management, beverage service, and packaging.
- Follow boutique operational guidelines as outlined in the Boutique Charter.
- Excellent interpersonal and communication skills, with a natural ability to engage with diverse clients in a multicultural setting.
- Strong mental agility and problem-solving orientation.
- Flexibility and adaptability in dynamic and evolving environments.
- Intellectual curiosity and a constant desire for personal growth and learning.
- Motivation and keen interest in the Fashion and Luxury sector, with attention to detail and trends.
- Team spirit and collaborative attitude.
- Proficiency in English and fluency in a second foreign language.
- Interpersonal communication
- Customer service
- Problem-solving
- Adaptability
- Cultural awareness
- Team collaboration
- Multilingual proficiency
Previous experience in luxury retail or customer service is preferred.
Chanel offers a vibrant work environment with opportunities for professional growth and development within the luxury fashion industry.
Chanel fosters a culture of excellence, creativity, and innovation, encouraging employees to thrive in a collaborative and dynamic setting. The brand values diversity and inclusivity, ensuring a respectful and supportive workplace for all.

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