Chanel Beauty Advisor

Rome • Italy

Friday, September 26, 2025

Chanel, a paragon of luxury and elegance, is a leading name in the fashion and beauty industry. As part of a prestigious conglomerate, Chanel offers a dynamic work environment that values creativity, excellence, and innovation. The brand is renowned for its rich heritage, iconic style, and commitment to delivering unparalleled customer experiences.

1. Serve as a Chanel brand ambassador, embodying the allure and aesthetic of the Maison.
2. Welcome clients and guide them through an exceptional customer journey within the Boutique.
3. Deliver personalized, warm, and outstanding customer experiences.
4. Cultivate clients' dreams and desires for Chanel, blending storytelling with brand knowledge, heritage, modernity, and expertise.
5. Understand the brand's digital strategy and market trends to provide a seamless omnichannel experience.
6. Develop and maintain a client portfolio to extend the Chanel experience beyond the Boutique visit.
7. Perform flash make-up and fragrance trials with clients.
8. Co-manage the Boutique's maintenance according to established guidelines.
9. Drive business growth by enhancing sales and operational efficiency.
10. Actively participate in morning briefings, offering feedback and proposals.
11. Contribute to back-office operations.
12. Achieve sales targets using all available tools, including products, services, and data acquisition, to recruit and retain clients.
13. Ensure the Boutique operates smoothly by understanding procedures.
14. Prepare qualitative reports for the Boutique manager.
15. Manage client information collection for excellent clienteling.
16. Share best practices with the team, demonstrating dynamism and contributing to collective knowledge and skills.
17. Collaborate closely with the entire team.

1. Excellent knowledge of the perfumery and beauty industry.
2. Proven sales skills across three product categories.
3. Strong interpersonal skills and initiative.
4. Listening skills and empathy.
5. Problem-solving abilities and adaptability to challenges and changes.
6. Energy, motivation, and enthusiasm.
7. Ability to engage and inspire through storytelling.
8. Strong team collaboration and spirit.
9. Fluency in English; knowledge of a second foreign language is a plus.

1. Brand ambassadorship
2. Customer service excellence
3. Storytelling
4. Sales proficiency
5. Client relationship management
6. Team collaboration
7. Problem-solving
8. Multilingual communication

Experience in the beauty or luxury retail industry is preferred.

Chanel offers a competitive benefits package, including opportunities for professional growth and development within a prestigious brand.

Chanel fosters a culture of elegance, innovation, and excellence. The workplace environment encourages creativity and collaboration, with a strong emphasis on delivering exceptional customer experiences and upholding the brand's prestigious reputation.