Chanel Beauty Advisor

Milan • Italy

Monday, October 20, 2025

Chanel, a prestigious name in the luxury fashion industry, is synonymous with elegance, innovation, and timeless style. As part of the globally renowned Chanel S.r.l., the Fragrance & Beauty division offers a unique opportunity for individuals to immerse themselves in a world where beauty meets expertise. Chanel is committed to fostering an environment that values creativity, excellence, and the personal growth of its employees.

1. Serve as a Chanel brand ambassador, embodying the allure and aesthetic of the Maison while sharing in-depth knowledge of its history, stylistic codes, and Fragrance & Beauty product portfolio.
2. Welcome clients and guide them through an exceptional customer journey within the boutique, ensuring a warm and personalized experience.
3. Provide expert consultations and tailor-made services, including flash make-up and fragrance trials, enhancing each client's experience with engaging storytelling and brand knowledge.
4. Cultivate and sustain client relationships, extending interactions beyond the boutique visit and effectively managing data collection for excellent clienteling.
5. Understand and apply the brand's digital strategy and market trends, contributing to a seamless and integrated omnichannel experience.
6. Co-manage the maintenance and organization of the boutique, ensuring cleanliness, order, and restocking of work areas according to Chanel standards.
7. Actively participate in briefings and collaborate with the team, sharing best practices, feedback, and proposals to continuously improve collective performance.
8. Contribute to back-office operations, stock management, merchandise arrangement, and qualitative report compilation for the Boutique Manager.
9. Achieve sales targets through strategic use of products, services, and loyalty activities, supporting business growth and operational efficiency.
10. Ensure the correct application of internal procedures for the smooth functioning of the boutique.

1. Proven experience in selling across the three product categories of perfumery and beauty.

1. Excellent interpersonal skills, active listening, empathy, and initiative.
2. Problem-solving aptitude and ability to manage challenges and changes.
3. Energy, motivation, and enthusiasm with the ability to engage and inspire clients through storytelling.
4. Strong collaboration and teamwork orientation.
5. Fluency in English; proficiency in a second foreign language is a plus.

Demonstrated experience in the perfumery and beauty industry, with a focus on sales across multiple product categories.

Chanel offers a dynamic work environment with opportunities for professional development and growth within the luxury sector.

Chanel fosters a culture of creativity, excellence, and collaboration, encouraging employees to engage with the brand's rich heritage and modern innovations. The workplace environment is designed to inspire and support personal and professional growth, with a strong emphasis on teamwork and shared success.