Chanel Beauty Advisor
Chanel, a paragon of luxury and elegance, is a globally renowned fashion house celebrated for its timeless designs and exceptional quality. As part of the esteemed Chanel group, employees are immersed in a culture that values creativity, innovation, and a commitment to excellence. Working at Chanel offers the opportunity to be part of a prestigious brand that continually sets the standard in the luxury fashion industry.
- Embody Chanel values and DNA by sharing extensive knowledge of the brand's heritage and expertise with clients and the team.
- Co-create narratives with clients, integrating the brand culture with their personal stories.
- Stay abreast of the latest beauty trends and engage in proactive self-learning.
- Act as a brand ambassador by adhering to grooming guidelines.
- Deliver a bespoke client experience, offering personalized solutions and ensuring excellence in service according to Chanel's standards.
- Welcome clients in a manner that fosters strong relationships and brand loyalty.
- Promote cross-selling across all boutique categories.
- Effectively manage client complaints and requests in line with guidelines.
- Build and maintain a personal client database, focusing on clienteling with the Manager.
- Participate actively in beauty events and workshops for clients.
- Ensure the boutique is impeccably maintained in line with visual merchandising guidelines.
- Understand and engage in boutique operations, providing reports to the Manager.
- Collaborate with team members to achieve sales targets and KPIs.
- At least 5 years of experience as a Beauty Advisor in a high-end or luxury retail environment.
- Passion for makeup and beauty products.
- Strong understanding of excellent client experience.
- Exceptional interpersonal and communication skills.
- Initiative and intercultural approach.
A minimum of 5 years of experience in a high-end or luxury retail environment as a Beauty Advisor.
Employees enjoy the prestige of working with a world-renowned luxury brand, opportunities for professional growth, and a dynamic work environment.
Chanel fosters a culture of creativity, innovation, and excellence. The workplace is dynamic, with a focus on collaboration and achieving success through teamwork. Employees are encouraged to embody the brand's values and contribute to its legacy of luxury and sophistication.