Chanel Assistant Project Manager — Learning & Digital (Alternance)

Chanel is a globally recognised luxury fashion house renowned for haute couture, ready‑to‑wear, accessories, beauty and fragrance. Operating with a strong emphasis on craftsmanship, heritage and creativity, Chanel maintains an international organisation and offers roles that combine rigorous standards with discreet, high‑end client and internal experiences.

1. Support the Learning & Digital project manager in the design, delivery and governance of learning programmes across Chanel’s European fashion operations.
2. Coordinate production and localisation of digital learning content, liaising with internal stakeholders, regional HR/L&D teams and external vendors.
3. Assist with the configuration, user administration and content uploads on the Learning Management System (LMS); ensure training catalogues and user journeys are up to date.
4. Track project timelines, manage action lists, prepare project documentation and report progress against milestones and KPIs.
5. Conduct quality assurance on digital modules and collate learner feedback for continuous improvement.
6. Contribute to the creation of training materials and communications (presentations, newsletters, intranet content) tailored for fashion teams.
7. Support logistics for blended learning events (virtual webinars, in‑house workshops) including scheduling and participant management.
8. Monitor basic budget items and procurement processes related to learning projects under the guidance of the project manager.

1. Enrolled in a recognised higher education programme (Bachelor’s or Master’s) in HR, Learning & Development, Digital Communications, Instructional Design or equivalent (alternance/apprenticeship format).
2. Excellent organisational skills with proven ability to manage multiple concurrent tasks and strict deadlines.
3. Strong written and verbal communication skills; able to draft clear training communications and executive summaries.
4. Comfortable working with digital learning formats and a curiosity for e‑learning technologies and UX.
5. Proactive team player with a professional demeanour appropriate to a luxury fashion environment.
6. Prior internship or coursework in project coordination, L&D, or digital content production preferred.

1. Project coordination
2. Instructional design fundamentals
3. Learning Management Systems (LMS) — administration and content management
4. E‑learning authoring familiarity (e.g., Articulate Storyline or Adobe Captivate) — beneficial
5. Microsoft Office: PowerPoint and Excel
6. Stakeholder engagement and vendor liaison
7. Basic QA and data reporting for learning metrics

Typically minimal professional experience is required; prior internships or academic projects in learning, L&D, digital content or project support are an advantage.

Current enrolment in a Bachelor’s or Master’s programme relevant to HR, Learning & Development, Digital Media, Instructional Design, or equivalent (alternance/apprenticeship required).

The workplace reflects Chanel’s blend of creativity and exacting standards: professional, discreet and collaborative, with high expectations for quality and attention to detail. Teams operate in an international, fast‑paced environment where craft, innovation and respect for brand heritage guide decision making.