Chanel Assistant Business Manager

London • UK

Tuesday, February 25, 2025

Chanel, a paragon of luxury and elegance, operates as an independent entity committed to fostering creativity, nurturing human potential, and making a positive global impact. As part of its illustrious heritage, Chanel is dedicated to empowering individuals to express their uniqueness through its exceptional range of fragrance, makeup, and skincare products. The brand's ethos, rooted in the visionary principles of its founder Gabrielle Chanel, emphasizes the importance of individuality and innovation in every facet of its operations.

1. Guide and develop a team to achieve results and enhance individual talents.
2. Collaborate with the Business Manager to foster an environment of ethics, integrity, and diversity.
3. Address and manage employee relations issues in alignment with Chanel policies.
4. Facilitate team communication to ensure shared knowledge and accountability.
5. Drive business growth by building Chanel's client portfolio and developing business initiatives.
6. Manage staff rotas and operational zoning in the absence of the Business Manager.
7. Communicate retail and stock needs to ensure smooth operations.
8. Enhance brand presence in the local market through community networking.
9. Oversee loss prevention activities, including security and inventory management.
10. Lead by example to create personalized client experiences and resolve service complaints.
11. Ensure adherence to visual merchandising guidelines and maintain boutique standards.
12. Implement training and ensure compliance with operational procedures.
13. Manage stock accuracy and minimize stock loss through meticulous handling and audits.

1. Proven leadership and management capabilities.
2. Strategic and analytical thinking skills.
3. Strong relationship-building and influencing abilities.
4. Experience in performance management and coaching.
5. Ability to synthesize business and market intelligence.

1. Leadership and management skills.
2. Strategic thinking and problem-solving abilities.
3. Strong client experience mindset.
4. Proficiency in business and market analysis.
5. Excellent communication and storytelling skills.
6. Digital trend awareness and technology competence.

Significant experience in a retail management role within the luxury fashion or beauty industry, demonstrating a track record of leadership and business development.

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Chanel offers a comprehensive benefits package including private medical insurance, pension plans, life assurance, retail discounts, and access to arts and culture ticket discounts. Additional benefits include employee recognition programs and exclusive Chanel product discounts.

Chanel is committed to cultivating an inclusive culture that promotes personal growth and collective progress. The brand values the uniqueness of each individual, enhancing the diversity and effectiveness of its teams. Chanel encourages applications from diverse backgrounds, valuing the unique perspectives and experiences candidates bring.