Chanel Assistant Boutique Manager

Walnut Creek • USA

Monday, October 6, 2025

Chanel, a revered name in the luxury fashion industry, is synonymous with elegance, innovation, and timeless style. As part of the Chanel family, employees are immersed in a culture that values individuality, diversity, and personal growth, all while contributing to the brand's esteemed legacy. Chanel is committed to fostering an inclusive environment where creativity and excellence thrive, making it a distinguished employer within the luxury sector.

1. Partner with the Boutique Director to develop and lead the team, assuming oversight of the boutique in the Director's absence.
2. Lead the team on the sales floor, ensuring superior client service and floor coverage.
3. Foster a positive working environment that encourages diversity, mutual respect, and collaboration.
4. Coach and support the team in product knowledge, service, and artistry skills to enhance client experience.
5. Manage time effectively, prioritizing tasks and delegating responsibilities in support of the Boutique Director.
6. Oversee sales floor operations, including stock management and operational efficiencies.
7. Lead operational responsibilities, including inventory management, shipping, and receiving.
8. Maintain organized and controlled stock storage systems.
9. Ensure adherence to Standard Operating Procedures and educate the team as needed.
10. Establish relationships with corporate partners for operational support.
11. Assist in event planning and execution with the Boutique Director.
12. Create a culture of service, providing unique and memorable client experiences.
13. Promote an omni-channel mindset to enhance client experiences across platforms.
14. Co-own brand image, hygiene standards, and visual merchandising requirements.
15. Attend seasonal seminars and corporate meetings for continuous learning.

1. Bachelor’s degree preferred; High School diploma required.
2. 3+ years of leadership sales experience in a luxury retail environment or operational role preferred.
3. Strong organizational and communication skills.
4. Detail-oriented and operationally savvy.
5. Ability to coach and lead effectively.
6. Capability to handle multiple tasks and meet tight deadlines.
7. Flexible schedule, including late nights, weekends, and holidays.

1. Excellent communication skills.
2. Ability to thrive in a team environment.
3. Understanding of and passion for client experience.
4. Foreign language skills preferred.
5. Passion for Chanel's history, products, and initiatives.
6. Curiosity and desire for professional growth.

3+ years of leadership sales experience in a luxury retail environment or operational role preferred.

Bachelor’s degree preferred; High School diploma required.

The anticipated base range for this position is $33.70 to $38 hourly. Additional compensation includes bonus potential, benefits, and perks.

Comprehensive wellbeing resources, family and caregiving benefits, generous paid time off policies, 401K, robust healthcare offerings, life insurance, and more.

Chanel is dedicated to creating an environment where employees can perform at their best, feel fulfilled, and grow. The company promotes diversity and inclusion, encourages community engagement, and supports sustainability initiatives. Chanel's commitment to arts and culture is reflected in its global support for cultural institutions and creative talent.