Chanel Administrative Assistant, Digital & CX

New York • USA

Wednesday, May 21, 2025

Chanel, a renowned luxury brand, is dedicated to fostering an inclusive culture that promotes personal growth and collective progress. As part of a prestigious private company, Chanel values diversity and the unique contributions of each individual, enhancing the effectiveness and complementarity of its teams. The brand is committed to creating an environment where employees can thrive, understand the brand deeply, and unlock growth possibilities.

1. Manage the calendar of the US Chief Digital and CX Officer, ensuring efficient scheduling and coordination of meetings and movements.
2. Handle executive expenses, ensuring timely and accurate approval and payment.
3. Coordinate local and global travel arrangements, including detailed itineraries and support during executive travel.
4. Collaborate with other Executive Assistants for alignment and coordination.
5. Assist in meeting preparation, including technology setup, printed materials, and catering coordination.
6. Draft and send communications on behalf of the executive as directed.
7. Manage budget related to travel, team outings, and meetings.
8. Organize key Digital & CX leadership gatherings, including logistics such as venue selection and tech coordination.
9. Plan and organize logistics for team off-site meetings, including venue selection, event flow, and catering.
10. Assist the digital team with larger meeting scheduling, gifting, vacation logs, and office organization.
11. Facilitate logistical onboarding of new team members, including supplies and tech setup.
12. Coordinate activities that foster team cohesion and maintain an effective document management system.
13. Manage Microsoft Teams communications channels and track milestones and celebrations.
14. Partner on key communication planning for the department and manage a shared Digital & CX leadership calendar.

1. Strong organizational and proactive skills.
2. Service-oriented mindset and posture.
3. Excellent interpersonal and collaborative skills.
4. Resourcefulness and problem-solving abilities.
5. Ability to prioritize tasks effectively under pressure.
6. Curiosity about the digital landscape and Chanel's brand.

Relevant experience in administrative support, preferably within a digital or luxury fashion environment, is required.

The anticipated base salary range for this position is $40-$43 per hour, with potential for additional variable pay, bonuses, and perks.

Chanel offers a comprehensive benefits package including wellbeing resources, family and caregiving benefits, generous paid time off, 401K, robust healthcare offerings, and various insurance options.

Chanel is committed to diversity and inclusion, fostering a respectful and empathetic workplace. The company encourages employees to engage with their communities through volunteer opportunities and supports sustainability initiatives. Chanel also promotes cultural engagement and offers career and leadership development programs.