Chanel Account Manager

Reading • UK

Wednesday, January 8, 2025

Chanel, a prestigious and independent luxury brand, is renowned for its commitment to creativity and innovation. As a part of the global luxury conglomerate, Chanel fosters an environment that values individuality and encourages personal and professional growth. The brand is dedicated to making a positive impact on the world, aligning with its founder Gabrielle Chanel's vision of uniqueness and excellence.

1. Lead and mentor a dynamic team to achieve sales targets and develop individual talents.
2. Create an environment of ethics, integrity, and diversity to foster positive team collaboration.
3. Address and manage employee relations issues in collaboration with the Retail Development Manager.
4. Facilitate team communication to ensure shared knowledge and accountability.
5. Develop business initiatives and manage client portfolios in line with brand strategy.
6. Oversee staff scheduling and operational zoning for optimal client experience.
7. Communicate stock needs and provide feedback to influence business strategies.
8. Lead by example in delivering personalized client experiences and resolving service complaints.
9. Ensure adherence to visual merchandising standards and maintain a welcoming environment.
10. Act as a brand ambassador, sharing knowledge of Chanel's heritage and values.

1. Proven leadership and management experience in a retail environment.
2. Strong strategic thinking and analytical skills.
3. Excellent relationship-building and influencing abilities.

1. Leadership and management skills.
2. Strategic and analytical thinking.
3. Collaborative and relationship-focused.
4. Ability to develop and empower individuals.
5. Strong communication and storytelling abilities.

Previous experience in a leadership role within the luxury retail sector is required.

Chanel offers a comprehensive benefits package including private medical insurance, pension, life assurance, retail discounts, employee assistance programs, arts and culture ticket discounts, and exclusive Chanel product discounts. Benefits are subject to eligibility and may change.

Chanel is committed to fostering an inclusive culture that supports personal growth and collective progress. The brand values the uniqueness of each individual, enhancing the diversity and effectiveness of its teams. Chanel encourages applications from diverse backgrounds, valuing the perspectives and potential each candidate brings.