Chanel Account Manager

Reading

Wednesday, January 8, 2025

CHANEL is an independent company that values creativity, human potential, and positive global impact. Known for its unique approach to fashion and beauty, CHANEL aims to empower individuals through exceptional fragrance, makeup, and skincare products.

1. Lead and mentor a team to achieve results and develop talents.
2. Create an ethical and diverse team environment for positive collaboration.
3. Manage employee relations with support from the Retail Development Manager.
4. Facilitate team communication and share brand vision and business challenges.
5. Build CHANEL's client portfolio through data capture.
6. Develop business initiatives aligned with brand strategy.
7. Manage staff rotas and ensure optimal client experience.
8. Communicate retail and stock needs to necessary parties.
9. Provide feedback and reporting to influence strategies.
10. Create personalized client experiences and build relationships.
11. Embrace digital shopping trends and resolve client service complaints.
12. Ensure adherence to visual merchandising guidelines.
13. Implement training and maintain uniform and grooming standards.

1. Leadership and management skills
2. Strategic thinking and analytical skills
3. Collaborative and relationship-focused
4. Ability to develop and empower people
5. Performance-minded and decisive
6. Verbal and written communication skills
7. Curiosity and continuous learning
8. Self-awareness and stress management
9. Enthusiasm and motivation
10. Integrity and ethics

Private Medical Insurance covering pre-existing conditionsOnline GP App with 24/7 appointmentsCycle Scheme participationPension and Life AssuranceRetail Discounts across multiple retailersEmployee Assistance ProgrammesArts & Culture Ticket DiscountsCHANEL Product Discounts and Employee Only SalesService Awards Programme with CHANEL Products and Retail Vouchers

CHANEL fosters an inclusive culture that nurtures personal growth and collective progress. The company values the uniqueness of each individual, enhancing team diversity and effectiveness. The role is based in Reading.