Chanel Account Manager

Peterborough • UK

Wednesday, May 21, 2025

Chanel, a prestigious and independent luxury brand, is renowned for its commitment to creativity, human potential, and positive global impact. As part of its illustrious legacy, Chanel offers an inspiring work environment where individuality is celebrated and nurtured. Employees are encouraged to express their unique talents and contribute to the brand's mission of empowering clients through exceptional beauty products.

1. Lead and mentor a team to achieve results and develop individual talents.
2. Create an environment of ethics, integrity, and diversity to foster positive team collaboration.
3. Address and manage employee relations issues in accordance with Chanel policies.
4. Facilitate team communication to ensure collective knowledge and accountability.
5. Build Chanel's client portfolio through strategic data capture.
6. Develop business initiatives aligned with the brand's vision and strategy.
7. Manage staff schedules to ensure optimal client experience.
8. Communicate retail and stock needs effectively.
9. Provide feedback to influence business strategies.
10. Create personalized client experiences and build long-lasting relationships.
11. Ensure adherence to visual merchandising guidelines.
12. Act as a Chanel ambassador, embodying the brand's values and heritage.

1. Proven leadership and management experience in a retail environment.
2. Strong strategic thinking and analytical skills.
3. Excellent relationship-building and communication abilities.

1. Leadership and management skills.
2. Strategic thinking and analytical abilities.
3. Collaborative and influencing skills.
4. Empathy and coaching skills.
5. Strong verbal and written communication skills.

Previous experience in a retail management role, preferably within the luxury beauty sector.

Chanel offers a comprehensive benefits package including private medical insurance, pension plans, life assurance, retail discounts, arts and culture ticket discounts, and employee recognition programs. Benefits are subject to eligibility and may change.

Chanel fosters an inclusive culture that values personal growth and collective progress. The brand believes in the uniqueness of each individual, enhancing team diversity and effectiveness. Employees are encouraged to bring their perspectives and experiences to contribute to Chanel's success.