Chanel Account Manager

Dublin • Ireland

Thursday, June 26, 2025

Chanel, a revered name in luxury fashion, is an independent entity renowned for its commitment to creative freedom and human potential. As part of its illustrious heritage, Chanel continues to make a positive impact globally. The brand's beauty division is dedicated to empowering individuals to express their true selves through exceptional fragrance, makeup, and skincare products.

1. Lead and inspire a team to achieve results and develop individual talents while fostering an ethical and diverse work environment.
2. Address and manage employee relations issues in collaboration with the Retail Development Manager, adhering to local Chanel policies.
3. Facilitate effective communication within the team to ensure shared knowledge and accountability.
4. Build Chanel's client portfolio through strategic data capture and business initiatives.
5. Manage staff rotas and operational zoning to ensure optimal client experiences.
6. Communicate retail and stock needs to relevant parties and provide feedback to influence strategies.
7. Create memorable client experiences and build long-lasting relationships through personalized service.
8. Ensure adherence to visual merchandising guidelines and maintain a welcoming business environment.
9. Serve as a Chanel brand ambassador, sharing knowledge of the brand's heritage and values.
10. Implement training and uphold uniform and grooming standards.

1. Leadership and management skills
2. Strategic thinking and analytical abilities
3. Collaborative and relationship-focused
4. Ability to develop and empower team members
5. Performance-driven and decisive
6. Effective communication skills
7. Curiosity and continuous learning
8. Self-awareness and stress management
9. Integrity and ethical conduct

Proven experience in a leadership role within the luxury retail sector, with a focus on client experience and team management.

Chanel offers a comprehensive benefits package that includes private medical insurance, pension plans, life assurance, retail discounts, and employee assistance programs. Additional perks include arts and culture ticket discounts, Chanel product discounts, and employee recognition programs.

Chanel fosters an inclusive culture that values personal growth and collective progress. The brand believes in the uniqueness of each individual, enhancing team diversity and effectiveness. Chanel encourages applications from diverse backgrounds to enrich its team with varied perspectives and experiences.