Chanel

Account Manager

CHANEL is an independent company that values creativity, human potential, and positive impact. Known for its unique approach, CHANEL Beauty aims to empower individuals through exceptional fragrance, makeup, and skincare products.

1. Lead and mentor a team to achieve results and develop talents.
2. Create an ethical and diverse environment for positive team collaboration.
3. Manage employee relations with support from the Retail Development Manager.
4. Facilitate team communication to ensure collective knowledge.
5. Share the brand vision and business challenges with the team.
6. Build CHANEL's client portfolio through data capture.
7. Develop business initiatives aligned with brand strategy.
8. Manage staff rotas and operational zoning for optimal client experience.
9. Communicate retail and stock needs to necessary parties.
10. Provide feedback and reporting to influence strategies.
11. Create personalized client experiences and build relationships.
12. Embrace digital shopping trends and resolve client service complaints.
13. Ensure adherence to visual merchandising guidelines.
14. Implement training and respect uniform and grooming guidelines.

1. Leadership and management skills
2. Strategic thinking and analytical skills
3. Collaborative and influencing skills
4. Ability to develop and empower people
5. Performance-minded and decisive
6. Verbal and written communication skills
7. Curiosity and continuous learning
8. Self-awareness and stress management
9. Enthusiasm and motivation
10. Trustworthiness and integrity

Private Medical Insurance with family coverage optionsOnline GP App with 24/7 appointmentsCycle Scheme participationPension and Life AssuranceRetail Discounts across multiple retailersEmployee Assistance ProgrammesArts & Culture Ticket DiscountsCHANEL Product Discounts and Employee Only SalesService Awards Programme with CHANEL Products and Retail Vouchers

CHANEL fosters an inclusive culture that nurtures personal growth and collective progress. The company values the uniqueness of individuals, enhancing team diversity and effectiveness. The role is based in Belfast.